Sr Business Analyst, Knowledge Management Applications @ (January 2003 - December 2008)
Senior Financial Services Representative @ (January 2000 - December 2002)
Shannon Stephens Education
Middle Tennessee State University (MTSU)
Bachelor of Science - BS (Aviation/Airway Management and Operations)
Missouri University of Science and Technology
Graduate Certificate (Human Computer Interaction)
Shannon Stephens Skills
Leadership
Customer Experience
Enterprise Content Management
Functional Requirements
Presentation Development
Account Management
Iterative Design
User Experience
Customer Retention
Data Analysis
Business Analysis
Data Analytics
Team Leadership
Strategic Planning
Presentation Coaching
Content Strategy
Contact Centers
Taxonomy
Presentation Design
Web Project Management
Cross Functional Team Leadership
Product Management
Business Intelligence
Business Strategy
Management
User Interface Design
Project Management
Knowledge Management
Information Architecture
Analytics
Call Centers
Shannon Stephens Summary
Shannon Stephens, based in Nashville, TN, US, is currently a Sr. Data Analyst, Value-Based Care at Community Health Systems. Shannon Stephens brings experience from previous roles at LifeWay Christian Resources, Verizon Enterprise Solutions and Verizon. Shannon Stephens holds a Bachelor of Science - BS in Aviation/Airway Management and Operations @ Middle Tennessee State University (MTSU). With a robust skill set that includes Leadership, Customer Experience, Enterprise Content Management, Functional Requirements, Presentation Development and more. Shannon Stephens has 2 emails on RocketReach.
Looking for a different Shannon Stephens?
Find contact details for 700 million professionals.