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Shannon Meadows Location
Hopkins, SC, US
Shannon Meadows Work
Call Center Manager @ (November 2021 - Present)
Operations Manager @ (August 2020 - November 2021)
Call Center Manager @ (October 2019 - March 2020)
Program Manager @ (May 2018 - October 2019)
Operations Manager @ (May 2014 - May 2018)
Senior Operations Manager @ (August 2008 - May 2014)
Senior Analyst @ Convergys (May 2007 - May 2008)
Operations Manager @ Convergys (May 2006 - May 2007)
Resolution Team Leader @ Convergys (August 2003 - May 2006)
Team Leader @ Convergys (August 2000 - August 2003)
Shannon Meadows Skills
Call Center
Customer Satisfaction
Operations Management
Performance Management
Six Sigma
Workforce Management
Call Centers
Customer Experience
Leadership
Management
Training
Team Leadership
Process Improvement
Contact Centers
Business Process Improvement
Shannon Meadows Summary
Shannon Meadows, based in Hopkins, SC, US, is currently a Call Center Manager at South Carolina Department of Employment and Workforce. Shannon Meadows brings experience from previous roles at HGS - Hinduja Global Solutions, Teleperformance, Lash and TTEC. With a robust skill set that includes Call Center, Customer Satisfaction, Operations Management, Performance Management, Six Sigma and more. Shannon Meadows has 2 emails and 1 mobile phone numbers on RocketReach.
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