Shannon McCool Email
Urgent Care Manager (Out of Hours) @ Axon Diagnostics
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Shannon McCool Location
- Kings Langley, GB
Shannon McCool Work
- Urgent Care Manager (Out of Hours) @ (April 2024 - Present)
- Urgent Care Senior Service Delivery Coordinator (Out of Hours Team) @ (November 2022 - April 2024)
- Out of Hours Administrator @ 4ways (August 2020 - November 2022)
- Refund and Replace Specialist @ (October 2018 - June 2020)
- Customer Care Advisor (Social Media Specialist) @ (July 2015 - June 2020)
Shannon McCool Education
- West Herts College
EDI Functional Skills Qualification in English
2011-2012 - Adeyfield Secondary School
GCSE
2006-2011
Shannon McCool Skills
- Back Office Operations
- Claim Investigation
- Communication
- Customer Engagement
- Customer Relationship Management
- Customer Satisfaction
- Data Security
- Email Etiquette
- English
- Environment, Health, and Safety (EHS)
- Error Analysis
- General Data Protection Regulation (GDPR)
- Identifying Trends
- Information Technology
- KPI Reporting
- Microsoft Excel
- Microsoft Office
- Partner Relationship Management
- Phone Etiquette
- Product Knowledge
- Professional Phone Skills
- Profit & Loss Management
- Quality Patient Care
- Refunds
- Reporting & Analysis
- Resource Allocation
- Social Media
- Social Media Communications
- Stakeholder Engagement
- System Administration
- Technical Support
- Trend Analysis
Shannon McCool Summary
- Shannon McCool, based in Kings Langley, GB, is currently a Urgent Care Manager (Out of Hours) at Axon Diagnostics. Shannon McCool brings experience from previous roles at Axon Diagnostics, 4ways and ASOS.com. Shannon McCool holds a 2011 - 2012 EDI Functional Skills Qualification in English @ West Herts College. With a robust skill set that includes Back Office Operations, Claim Investigation, Communication, Customer Engagement, Customer Relationship Management and more. Shannon McCool has 1 emails on RocketReach.
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