Shannon MacRae Email & Phone Number
Senior Renewal Account Manager @ Cloudflare
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Shannon MacRae Location
- Tustin, CA, US
Shannon MacRae Work
- Senior Renewal Account Manager @ (April 2026 - Present)
- Renewal Account Manager @ (December 2024 - August 2026)
- Manager - Account Management for Billing Companies @ (November 2022 - September 2023)
- Senior Strategic Account Manager @ (June 2022 - November 2022)
- Account Manager @ (October 2020 - July 2022)
- Customer Success Coach @ (May 2018 - October 2020)
- Client Success Manager @ (May 2016 - April 2018)
- Account Manager - Professional Development @ (June 2015 - May 2016)
- Assistant Manager @ (February 2012 - June 2015)
- Community Administrator @ (August 2010 - February 2012)
- Sales and Catering Manager @ (January 2010 - August 2010)
- Group Sales Coordinator @ (June 2008 - January 2010)
- Sales Representative @ (January 2006 - January 2008)
- Administrative and Sales Assistant @ (January 2001 - January 2006)
Shannon MacRae Education
- California Polytechnic State University-San Luis Obispo
BA (English)
2000-2005
Shannon MacRae Skills
- Account Management
- Build Strong Relationships
- Business Reviews
- CSM
- Client Presentation
- Client Relations
- Coaching
- Communication
- Consultative Selling
- Contract Management
- Contract Negotiation
- Customer Engagement
- Customer Journeys
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Driving Results
- Email Marketing
- Event Planning
- Forecasting
- Interpersonal Skills
- Issue Management
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Negotiation
- Onboarding
- Post-Sales
- Presentation Skills
- Problem Solving
- Public Relations
- Public Speaking
- Relationship Building
- Renewals
- Retention Strategies
- SMB
- SaaS Sales
- Sales
- Sales Management
- Sales Processes
- Salesforce.com
- Social Media
- Social Media Marketing
- Social Networking
- Software Implementation
- Software Industry
- Software as a Service (SaaS)
- Solution Selling
- Strategic Communications
- Strategic Leadership
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Time Management
- Upselling
- Written Communication
Shannon MacRae Summary
- Shannon MacRae, based in Tustin, CA, US, is currently a Senior Renewal Account Manager at Cloudflare. Shannon MacRae brings experience from previous roles at Cloudflare, Tebra and Kareo. Shannon MacRae holds a 2000 - 2005 BA in English @ California Polytechnic State University-San Luis Obispo. With a robust skill set that includes Account Management, Build Strong Relationships, Business Reviews, CSM, Client Presentation and more. Shannon MacRae has 2 emails and 2 mobile phone numbers on RocketReach.
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