Shannon Fitzpatrick Email & Phone Number
Head of Product Growth @ Antidote Health
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Shannon Fitzpatrick Location
- New York, NY, US
Shannon Fitzpatrick Work
- Head of Product Growth @ (February 2025 - Present)
- Member @ (March 2021 - Present)
- Vice President, Product @ (December 2022 - November 2024)
- Vice President, Customer Success @ (March 2021 - December 2022)
- Vice President, Onboarding and Subscriber Relations @ (October 2017 - February 2021)
- Senior Director, Onboarding and Subscriber Relations @ (April 2017 - October 2017)
- Director of Subscriber Relations @ (September 2016 - March 2017)
- Senior Manager and Database Coordinator, Subscriber Relations @ (June 2015 - August 2016)
- District Relations Associate, Data Projects @ (May 2014 - May 2015)
- District Relations Associate, Renewals @ (August 2012 - April 2014)
- Subscriber Relations Associate @ (June 2010 - August 2012)
- Selznick School Fellow @ Image Permanence Institute (July 2013 - August 2013)
- Library Assistant @ (August 2008 - February 2010)
Shannon Fitzpatrick Education
- University of Oxford
Master of Studies
- University of Oxford
Bachelor of Arts (B.A.)
- Quantic School of Business and Technology
Master of Business Administration - MBA
2021 - Selznick School of Film Preservation
Certificate in Film and Media Preservation
Shannon Fitzpatrick Skills
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Customer Journey Mapping
- Customer Success
- Strategic Planning
- Customer Retention
- Customer Insight
- Project Management
- Reporting & Analysis
- Business Development
- Data Analysis
- Software Implementation
- E-Learning
- Technical Writing
- Technical Support
- Customer Satisfaction
- Performance Management
- Social Media
- Strategy
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Salesforce
- Customer Support
- Teaching
- Staff Development
- Customer Service Management
- Management
- Leadership
- Creative Problem Solving
- Training
- Customer Service
- Interpersonal Communication
- Team Leadership
- Collaborative Problem Solving
- Voice of the Customer
- Data-driven Decision Making
- Contact Center Management
- Help Desk Implementation
- Process Improvement
- Customer Service Training
- Data Analytics
- Zendesk
- Netsuite
- Cross-functional Communication
- Service Design
- B2B Software
- Benefits Administration
- Build Strong Relationships
- Creative Strategy
- Cross-functional Team Leadership
- Educational Technology
- Employee Benefits
- Health & Welfare Benefits Administration
- Healthcare
- Key Performance Indicators
- Market Research
- Mitigation Strategies
- Presentations
- Product Management
- Product Strategy
- Software Project Management
- Stakeholder Engagement
- Strategic Roadmaps
- User Research
- Voluntary Employee Benefits
Shannon Fitzpatrick Summary
- Shannon Fitzpatrick, based in New York, NY, US, is currently a Head of Product Growth at Antidote Health. Shannon Fitzpatrick brings experience from previous roles at Chief, Nayya and BrainPOP. Shannon Fitzpatrick holds a Master of Studies @ University of Oxford. With a robust skill set that includes Customer Relationship Management (CRM), Software as a Service (SaaS), Customer Journey Mapping, Customer Success, Strategic Planning and more. Shannon Fitzpatrick has 4 emails and 2 mobile phone numbers on RocketReach.
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