Shannon Fitzpatrick Email & Phone Number
Head of Product Growth @ Antidote Health
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Shannon Fitzpatrick Location
- New York, NY, US
Shannon Fitzpatrick Work
- 2025 -now Head of Product Growth @
- 2021 -now Member @
- 2022 -2024 Vice President, Product @
- 2021 -2022 Vice President, Customer Success @
- 2017 -2021 Vice President, Onboarding and Subscriber Relations @
- 2017 -2017 Senior Director, Onboarding and Subscriber Relations @
- 2016 -2017 Director of Subscriber Relations @
- 2015 -2016 Senior Manager and Database Coordinator, Subscriber Relations @
- 2014 -2015 District Relations Associate, Data Projects @
- 2012 -2014 District Relations Associate, Renewals @
- 2010 -2012 Subscriber Relations Associate @
- 2013 -2013 Selznick School Fellow @ Image Permanence Institute
- 2008 -2010 Library Assistant @
Shannon Fitzpatrick Education
- Quantic School of Business and Technology
Master of Business Administration - MBA (Business Studies)
2021 - Selznick School of Film Preservation
Certificate in Film and Media Preservation (Film/Cinema/Video Studies)
- University of Oxford
Master of Studies (English Literature)
- University of Oxford
Bachelor of Arts (B.A.) (English Literature)
Shannon Fitzpatrick Skills
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Customer Journey Mapping
- Customer Success
- Strategic Planning
- Customer Retention
- Customer Insight
- Project Management
- Reporting & Analysis
- Business Development
- Data Analysis
- Software Implementation
- E-Learning
- Technical Writing
- Technical Support
- Customer Satisfaction
- Performance Management
- Social Media
- Strategy
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Salesforce
- Customer Support
- Teaching
- Staff Development
- Customer Service Management
- Management
- Leadership
- Creative Problem Solving
- Training
- Customer Service
- Interpersonal Communication
- Team Leadership
- Collaborative Problem Solving
- Voice of the Customer
- Data-driven Decision Making
- Contact Center Management
- Help Desk Implementation
- Process Improvement
- Customer Service Training
- Data Analytics
- Zendesk
- Netsuite
- Cross-functional Communication
- Service Design
Shannon Fitzpatrick Summary
- Shannon Fitzpatrick, based in New York, NY, US, is currently a Head of Product Growth at Antidote Health. Shannon Fitzpatrick brings experience from previous roles at Chief, Nayya and BrainPOP. Shannon Fitzpatrick holds a Master of Business Administration - MBA in Business Studies @ Quantic School of Business and Technology. With a robust skill set that includes Customer Relationship Management (CRM), Software as a Service (SaaS), Customer Journey Mapping, Customer Success, Strategic Planning and more. Shannon Fitzpatrick has 4 emails and 2 mobile phone numbers on RocketReach.
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