Dispatcher Supervisor and Parts Supervisor @ Coolray Heating and Air (February 1998 - January 2000)
Shannon Cantrell Education
Reinhardt University
BA (Organizational Leadership)
2009-2010
Reinhardt University
Bachelor of Arts (B.A.) (Organizational Leadership)
2009-2010
Cherokee High
Shannon Cantrell Skills
A+ Certified
Active Directory
Administration
Blackberry Enterprise Server
Cisco Technologies
Citrix
Computer Hardware
Customer Relations
Customer Service
DHCP
DNS
Data Center
Deployment
Desktop Support
Disaster Recovery
Excel
Hardware
Help Desk Support
ITIL
LAN-WAN
Laptops
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft SQL Server
Network Administration
Networking
Outlook
Printers
Problem Solving
Routers
Security
Servers
SharePoint
Software Installation
Storage
System Administration
System Deployment
Technical Support
Troubleshooting
VMware
VMware ESX
VPN
Virtualization
Visio
Windows
Windows 7
Windows Server
Windows Server 2003
XP
Shannon Cantrell Summary
Shannon Cantrell, based in Canton, GA, US, is currently a Sr IT Service Desk Technician at HelpSystems. Shannon Cantrell brings experience from previous roles at Core Security, ExecuSource, CloudBlue, an Ingram Micro company and NSPI. Shannon Cantrell holds a 2009 - 2010 BA in Organizational Leadership @ Reinhardt University. With a robust skill set that includes A+ Certified, Active Directory, Administration, Blackberry Enterprise Server, Cisco Technologies and more. Shannon Cantrell has 2 emails and 1 mobile phone numbers on RocketReach.
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