Shankar Panday Email
Operation Head @ Wheeley
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Shankar Panday Location
- Delhi, India
Shankar Panday Work
- Operation Head @ (April 2024 - Present)
- Sr. Operations Manager @ (January 2023 - August 2024)
- Assistant Operations Manager @ Dealshare.in (Brisam retail pvt. ltd.) (January 2022 - January 2023)
- Hub Manager @ Flipkart (January 2016 - June 2022)
- Customer Experience Coach @ Flipkart (January 2015 - February 2016)
- Process Trainer @ (January 2012 - October 2014)
- Senior Customer Service Executive @ (March 2010 - December 2011)
- Customer Relation Executive @ Adecco Group (July 2008 - June 2009)
Shankar Panday Education
- Delhi University
Bachelor's degree (Social Work)
2008-2010
Shankar Panday Skills
- Analytical Skills
- CIC
- CRM
- Call Centers
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- GCIC
- Leadership
- MIS
- Management
- Motivational Speaking
- Outsourcing
- Problem Solving
- Process Excellence
- SAP CRM
- Soft Skills
- Team Leadership
- Team Management
- Teamwork
- Train the Trainer
- Training
- coach the coach
- Customer Relationship Management Crm
- Customer Relationship Management
Shankar Panday Summary
- Shankar Panday, based in Delhi, India, is currently a Operation Head at Wheeley. Shankar Panday brings experience from previous roles at Wheeley, Dealshare.in (Brisam retail pvt. ltd.) and Flipkart. Shankar Panday holds a 2008 - 2010 Bachelor's degree in Social Work @ Delhi University. With a robust skill set that includes Analytical Skills, CIC, CRM, Call Centers, Customer Escalation Management and more.
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