Shania O. Email & Phone Number
Client Success Manager @ Bossjob
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Shania O. Location
- Philippines
Shania O. Work
- 2021 -now Client Success Manager @
- 2019 -2021 Customer Care Specialist @
- 2019 -2019 Lead Generator @
- 2019 -2019 Assistant Teacher @
- 2016 -2017 Intern HR Assistant @
Shania O. Education
- Emilio Aguinaldo College
Bachelor's degree (Secondary Education)
2015-2018
Shania O. Skills
- Key Account Management
- Product Adoption
- Customer Product Training
- Constructive Feedback
- Presentations
- Google Sheets
- Operations
- Technical Documentation
- Quality Assurance
- B2
- Confidentiality
- Task Management
- Data Reporting
- Training Programs
- Performance Reviews
- New Hire Orientations
- Moderating
- Communication
- Customer Relations
- SOP Development
- Coaching & Mentoring
- Coaching
- Decision-Making
- Online Support
- Troubleshooting
- CRM Software
- Identifying New Opportunities
- Team Performance
- Resolving Issues
- Multitasking
- Upselling
- Support Management
- Customer Service Management
- Chat
- Critical Thinking
- Identifying Trends
- People Management
- Outbound Sales
- Call Logging
- Operations Management
- Customer-Focused Service
- Customer Success
- Interpersonal Skills
- Team Leadership
- Analytical Skills
- Technical Support
- Customer Interaction
- Skill Development
- Easily Adaptable
- Leadership
- Renewals
- Client Relations
- Skilled Multi-tasker
- Attention to Detail
- Startups
- Creative Problem Solving
- Problem Solving
- Onboarding
- Post-Sales Support
- Client Onboarding
- Customer Engagement
- Customer Relationship Management (CRM)
- Reporting & Analysis
- SaaS
- Account Management
- Customer Retention
- Customer Experience Analysis
- Inbound Lead Generation
- Document Management
- Administrative Assistance
- Teaching
- Teaching Reading
- Teacher Training
- Encoding
- Customer Satisfaction
- Microsoft Word
- Team Management
- Time Management
- Customer Service
- Assistants
- Customer Support
Shania O. Summary
- Shania O., based in Philippines, is currently a Client Success Manager at Bossjob. Shania O. brings experience from previous roles at HR Marketing Solutions, Kumon Philippines and Emilio Aguinaldo College. Shania O. holds a 2015 - 2018 Bachelor's degree in Secondary Education @ Emilio Aguinaldo College. With a robust skill set that includes Key Account Management, Product Adoption, Customer Product Training, Constructive Feedback, Presentations and more. Shania O. has 3 emails on RocketReach.
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