Shane Muffley Email & Phone Number
Business Analyst @ Medical Card System, Inc.
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Shane Muffley Location
- Puerto Rico
Shane Muffley Work
- Business Analyst @ (June 2025 - Present)
- Business Analyst @ (September 2023 - November 2024)
- ITSM Project Manager @ Independent Consultant (October 2018 - October 2023)
- Sr. Technical Account Manager, Sr. ITSM Operations Consultant, IPTV Support Account Manager @ (May 2002 - August 2018)
- Sr. Operations Consultant @ (February 2002 - July 2018)
- Network Services Engineer @ (January 2000 - January 2002)
- Network Project Manager @ (January 1996 - January 2000)
- Service Center Technical Administrator, Global CCR Division @ (January 1993 - December 1995)
- Network Administrato @ Greater Atlantic Health Service (June 1990 - January 1993)
Shane Muffley Education
- Universidad de Puerto Rico
Bachelor of Business Administration - BBA (Information Systems)
2019-2023
Shane Muffley Skills
- Business Process Analysis
- IT Business Analysis
- Agile Methodologies
- PSM
- PMP
- CISM
- ITIL v3 Expert certification
- A+ Certified
- MCSE 2003
- Account Management
- Business Analysis
- Business Intelligence
- CISSP
- Cloud Computing
- verism
- Incident Management
- Change Management
- Release Management
- Performance Management
- IT Strategy
- IT Operations Management
- IT Service Delivery
- IT Service Management
- Risk Assessment
- Sales Process
- Project Planning
- Project Delivery
- IT Governance
- IT Management
Shane Muffley Summary
- Shane Muffley, based in Puerto Rico, is currently a Business Analyst at Medical Card System, Inc.. Shane Muffley brings experience from previous roles at INVID, Independent Consultant and Microsoft. Shane Muffley holds a 2019 - 2023 Bachelor of Business Administration - BBA in Information Systems @ Universidad de Puerto Rico. With a robust skill set that includes Business Process Analysis, IT Business Analysis, Agile Methodologies, PSM, PMP and more. Shane Muffley has 1 emails on RocketReach.
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