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Shane Miller Location
Port Angeles, WA, US
Shane Miller Work
IT Manager @ (November 2025 - Present)
Advisory Board Member @ Concurrently (June 2025 - Present)
IT Manager @ (March 2020 - July 2024)
Operations Manager @ Olypen, Inc (November 2018 - June 2019)
President @ Call Centers 24x7 (November 2002 - October 2018)
Shane Miller Education
University of Washington Information School
Master of Science - MS (Information Management)
2023-2024
University of Washington
Bachelors (Comparative History of Ideas)
1993-2020
Peninsula College
Associate of Arts - AA
1989-1992
Shane Miller Skills
Account Management
Analytical Skills
Application Support
Asset Management
BPO
Blockchain
Business Continuity Planning
Business Development
Business Process Improvement
Business Process Outsourcing (BPO)
Call Center
Call Centers
Change Management
Cloud Computing
Communications Security
Computer Network Operations
Contact Centers
Corporate Security
Cryptocurrency
Customer Experience
Customer Experience Design
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Cybersecurity
Digital Strategy
Digital Transformation
Enterprise Network Security
GitHub
Help Desk
Homeland Security
IT Governance
IT Management
IT Project & Program Management
Inbound Marketing
Incident Response
Information Security
Information Security Analysis
Information Security Engineering
Information Security Governance
Information Security Management
Information Technology Infrastructure
Integrated Library Systems
Leadership
Leadership Development
Linux
Management
Microsoft Servers
Mobile Device Support
NIST
National Security
Network Administration
Network Security
Network Security Testing
Networking
New Business Development
Operating Systems
Operations Management
Outsourcing
Physical Security
Process Improvement
Risk Management
Security
Security Engineering
Security Information and Event Management (SIEM)
Security Leadership
Security Management
Security Operations
Security Testing
Server Administration
Service Delivery
Software Protection
Start-ups
Strategic Partnerships
Strategic Planning
Strategy
System Backup and Recovery
Systems Administration
Team Building
Team Leadership
Team Management
Technical Support
Telecommunications
Training
Vendor Management
Workforce Management
Shane Miller Summary
Shane Miller, based in Port Angeles, WA, US, is currently a IT Manager at City of Liberty Lake, WA. Shane Miller brings experience from previous roles at Concurrently, North Olympic Library System, Olypen, Inc and Call Centers 24x7. Shane Miller holds a 2023 - 2024 Master of Science - MS in Information Management @ University of Washington Information School. With a robust skill set that includes Account Management, Analytical Skills, Application Support, Asset Management, BPO and more. Shane Miller has 1 emails and 2 mobile phone numbers on RocketReach.
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