Shane McCormack Email & Phone Number
Manager - Developer Support @ Shopify
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Shane McCormack Location
- Dublin, IE
Shane McCormack Work
- Manager - Developer Support @ (November 2025 - Present)
- Manager - Technical Merchant Support @ (May 2021 - November 2025)
- Senior Technical Support Specialist @ (December 2019 - May 2021)
- Support Advisor @ (January 2018 - December 2019)
- Deputy President @ (May 2014 - June 2015)
Shane McCormack Education
- University of Limerick
Science Teacher Education/General Science Teacher Education
2010-2014
Shane McCormack Skills
- AI Agents
- Analytical Skills
- Artificial Intelligence (AI)
- Attitude Change
- Business Insights
- ChatGPT
- Coaching
- Collaborative Problem Solving
- Communication
- Customer Experience
- Customer Interaction
- Customer Satisfaction
- Customer Success
- Customer-Focused Service
- Data Analysis
- Data Manipulation
- Domain Name System (DNS)
- External Communications
- Incident Management
- Incident Response
- Inclusive Team Building
- Integrated Management Systems
- Internal and External Communications
- Key Performance Indicators
- Knowledge Acquisition
- Leadership
- Mentoring
- Onboarding
- Performance Metrics
- Problem Management
- Problem Solving
- Project Delivery
- Project Management
- Project Work
- Quality Assurance
- Reasoning Skills
- Relationship Development
- SQL
- Sales
- Scrum
- Service-Level Agreements (SLA)
- Software as a Service (SaaS)
- Splunk
- Stakeholder Management
- Team Coordination
- Team Leadership
- Team Performance
- Troubleshooting
- Voice of the Customer
- Zendesk
Shane McCormack Summary
- Shane McCormack, based in Dublin, IE, is currently a Manager - Developer Support at Shopify. Shane McCormack brings experience from previous roles at Shopify and UL Student Life. Shane McCormack holds a 2010 - 2014 Science Teacher Education/General Science Teacher Education @ University of Limerick. With a robust skill set that includes AI Agents, Analytical Skills, Artificial Intelligence (AI), Attitude Change, Business Insights and more. Shane McCormack has 2 emails and 1 mobile phone numbers on RocketReach.
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