1988 -1995 Analyst, Programmer, DBA, Unix, Technical Specialist and Midrange Services Team Lead @
Shane Hocking Education
Deakin University 1986-1988
Shane Hocking Skills
IT Outsourcing
IT Service Management
Service Delivery
Service Management
ITIL
IT Strategy
IT Management
IT Operations
Incident Management
Project Delivery
Team Leadership
Data Center
Governance
Solution Architecture
Vendor Management
Infrastructure
Managed Services
Pre-sales
Transition Management
Business Process Improvement
PMO
Resource Management
Project Management
Disaster Recovery
Project Portfolio Management
IT Transformation
IT Infrastructure Management
Service Desk
Enterprise Architecture
Information Technology
CRM
Customer Relations
Account Management
Global Management
Database Administration
Management
SLA
Leadership
Change Management
Business Analysis
Integration
Customer Service
Microsoft Office
Team Management
Outsourcing
Process Improvement
Operations Management
Customer Relationship Management (CRM)
Project Management Office (PMO)
Service-Level Agreements (SLA)
Incident Handling
Microsoft SQL Server
Pre Sales
ITIL Certified
Service Level Agreements Sla
JavaScript
Software Development
Customer Relationship Management Crm
PMP
Project Management Office Pmo
Unix
Offshoring
Service Level Agreements
Customer Relationship Management
Project Management Office
Shane Hocking Summary
Shane Hocking, based in Melbourne, VIC, AU, is currently a Head of IT Engineering at Healthscope. Shane Hocking brings experience from previous roles at Hansen Technologies, Dimension Data, Hewlett Packard Enterprise and HP. Shane Hocking holds a 1986 - 1988 Deakin University. With a robust skill set that includes IT Outsourcing, IT Service Management, Service Delivery, Service Management, ITIL and more. Shane Hocking has 2 emails and 1 mobile phone numbers on RocketReach.
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