Shane Franklin Email & Phone Number
Director of Retail Banking Operations, SVP @ FirstBank
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Shane Franklin Location
- Birmingham, AL, US
Shane Franklin Work
- 2025 -now Director of Retail Banking Operations, SVP @
- 2021 -2025 SVP, Operations Director @
- 2015 -2021 SVP, Director of Retail Banking Operations @
- 2009 -2015 SVP, Regional Service and Operations Manager @
- 2009 -2009 SVP, Loan Operations Manager @
- 2003 -2009 SVP, Call Center Site Manager @
- 1999 -2003 VP, Retail and Deposit Maintenance Operations @
- 1998 -1999 Telecommunications Project Manager @
- 1996 -1998 Internal Auditor @
- 1990 -1996 Call Center Supervisor @
- 1988 -1990 Bank Teller @
Shane Franklin Education
- University of Montevallo
Bachelor of Business Administration (Management)
1992-1996 - Lawson State Community College
Associates in Retail Merchandising (Retail)
1986-1988
Shane Franklin Skills
- Banking
- Call Centers
- Loans
- Retail Banking
- Credit
- Mortgage Lending
- Customer Service
- Consumer Lending
- Risk Management
- Commercial Banking
- Small Business Lending
- Commercial Lending
- Process Improvement
- Treasury Management
- Relationship Management
- Credit Analysis
- Mortgage Banking
- Credit Risk
- Lines Of Credit
- Branch Management
- Loan Origination
- Business Process Improvement
- Business Relationship Management
- Leadership
- Management
- Contact Center Management
- Branch Banking
- Operational Risk Management
- Process Improvement Projects
- Budget Management
- Retail
- Reviews
- Support
Shane Franklin Summary
- Shane Franklin, based in Birmingham, AL, US, is currently a Director of Retail Banking Operations, SVP at FirstBank. Shane Franklin brings experience from previous roles at PNC and BBVA Compass. Shane Franklin holds a 1992 - 1996 Bachelor of Business Administration in Management @ University of Montevallo. With a robust skill set that includes Banking, Call Centers, Loans, Retail Banking, Credit and more. Shane Franklin has 2 emails and 2 mobile phone numbers on RocketReach.
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