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Shane Eckelberg Location
Urbandale, IA, US
Shane Eckelberg Work
Head of Annuity Operations @ (July 2025 - Present)
Director of Operations, Revol One Financial @ (August 2023 - July 2025)
Transition Manager @ (July 2022 - August 2023)
Delivery Leader and Solutions Architect, North America Operations Strategic Leadership @ (April 2017 - August 2023)
Deputy General Manager, Operations and Delivery, Insurance Vertical @ (August 2015 - April 2017)
Operations Service Delivery Manager @ (June 2014 - August 2015)
Service Delivery Manager, Customer Service @ (August 2012 - June 2014)
Manager, Retail Annuities Customer Service @ (June 2011 - August 2012)
Hiring Manager, Customer Service @ (September 2007 - June 2011)
Manager, Defined Contributions Customer Service @ (February 2004 - September 2007)
Supervisor, Defined Contributions Customer Service @ (November 2002 - February 2004)
Customer Service Representative @ (March 2002 - November 2002)
Information Technology Help Desk @ (August 2000 - December 2001)
Shane Eckelberg Education
University of Northern Iowa
BA (Organizational Communication)
1997-2001
Shane Eckelberg Skills
Retail
Sales
Customer Service
Process Improvement
Coaching
Fixed Annuities
Team Building
Management
Leadership
Recruiting
Vendor Management
Insurance
Training
Team Leadership
Microsoft Excel
Microsoft Office
Business Analysis
Strategy
SQL
Marketing
Architecture
Shane Eckelberg Summary
Shane Eckelberg, based in Urbandale, IA, US, is currently a Head of Annuity Operations at Revol One Financial. Shane Eckelberg brings experience from previous roles at Revol One Financial and Cognizant. Shane Eckelberg holds a 1997 - 2001 BA in Organizational Communication @ University of Northern Iowa. With a robust skill set that includes Retail, Sales, Customer Service, Process Improvement, Coaching and more. Shane Eckelberg has 1 emails and 2 mobile phone numbers on RocketReach.
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