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Shane Duke Location
Ballwin, MO, US
Shane Duke Work
2020 -now IT Manager, Service Delivery @
2018 -2020 PM Technology Manager @
2015 -2018 IT Service Delivery Manager @
2015 -2015 IT Service Manager @
2014 -2015 IT Desktop Solutions Manager @
2014 -2014 Service Desk and Security Access Manager @ Cassidy Turley
2012 -2014 Call Center Manager @ Cassidy Turley
2010 -2012 Level 2 Technical Support Analyst @ Cassidy Turley
2009 -2010 Associate Network Communication Administrator @
2007 -2009 Senior Service Desk Analyst @
2006 -2007 Store and Desktop Systems Administrator @
2004 -2006 Help Desk Analyst @
2000 -2004 Network Technician @ Gateway Elementary/Middle School
Shane Duke Education
University of Missouri-Saint Louis
Degree: Bachelor of Science (Business Administration)
2004-2006
Southwestern Illinois College
Degree: Associates of Arts
2002-2003
Shane Duke Skills
Microsoft Exchange
Active Directory
Customer Service
Management
Training
Servers
Networking
Microsoft Office
Windows 7
Team Leadership
Disaster Recovery
Team Building
Customer Satisfaction
Retail
SharePoint
POS
Outlook
Time Management
Blackberry Enterprise Server
Service Desk Management
ITIL v3 Foundations Certified
Technical Support
Leadership Management
Project Management
Team Management
ITIL
Microsoft Excel
Security
Leadership
Shane Duke Summary
Shane Duke, based in Ballwin, MO, US, is currently a IT Manager, Service Delivery at Caleres, Inc.. Shane Duke brings experience from previous roles at Cushman & Wakefield and DTZ. Shane Duke holds a 2004 - 2006 Degree: Bachelor of Science in Business Administration @ University of Missouri-Saint Louis. With a robust skill set that includes Microsoft Exchange, Active Directory, Customer Service, Management, Training and more. Shane Duke has 1 emails and 1 mobile phone numbers on RocketReach.
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