Shane Draper Email & Phone Number
Desktop Support Specialist
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Shane Draper Location
- Atlanta, GA, US
Shane Draper Work
- Desktop Support Specialist @ TransMontaigne Partners LLC (May 2022 - Present)
- IT User Support Technician Level II @ (December 2018 - November 2022)
- Systems Network Administrator @ (July 2013 - October 2018)
- Information Technology Support Specialist @ (July 2012 - July 2013)
- Targeted Business Solutions IT Support @ Computer Pros (January 2002 - June 2013)
- Business Specialist @ Computer Pros (January 2002 - January 2013)
- Windows Specialist @ (November 2011 - November 2012)
- 3rd Level Desktop Support and Windows Migration Specialist @ (September 2011 - May 2012)
- Network Administrator @ (February 2002 - October 2010)
- Professor @ (November 2001 - November 2002)
Shane Draper Education
- Southern Polytechnic State University
BS - with Honors (Applied Computer Science)
- Southern Polytechnic State University
Advanced Health Information Technology (HIT) Pro Certification
Shane Draper Skills
- Networking
- Troubleshooting
- Network Administration
- Servers
- Technical Support
- Information Technology
- Hardware
- Microsoft Exchange
- Server Administration
- Disaster Recovery
- Software Installation
- Recruiting
- Network Security
- CRM
- Web Design
- Wireless Networking
- Healthcare Information Technology
- VoIP
- Systems Engineering
- Customer Relationship Management (CRM)
- Windows Server
- Active Directory
- Computer Hardware
- Microsoft Office
- Remote Desktop
- Visio
- Microsoft Excel
- Microsoft Word
- Remote Support
- Customer Service
- Leadership
- Management
- Customer Support
- Virus Removal
- Remote User Support
- Desktop Support Management
- LAN Administration
- Help Desk Support
- New Business Development
- Field Engineer
- PC Tune-Up
- Healthcare Information Systems
- IT Solutions Atlanta
- Network Support Services
- Managed IT
- Laptops
- Server Rooms
- Security
- Desktop Application Support
- Virtual Private Network (VPN)
- Active Directory Experience
- Active Listening
- Cisco Routers
- Citrix Products
- Computer Hardware Troubleshooting
- Computer Network Operations
- Crowdstrike Falcon
- Customer Communication
- Cyberark
- Cybersecurity
- DNS and DHCP
- Desk Top Support
- Desktop Support
- Dynamic Host Configuration Protocol (DHCP)
- Group Policy
- Higher Education Teaching
- IT Infrastructure Management
- IT Operations
- IT Services
- ITIL
- Incident Management
- Information Technology Infrastructure
- Internet Protocol Suite (TCP/IP)
- Microsoft 365
- Microsoft Endpoint Configuration Manager
- Microsoft Entra ID
- Microsoft Intune
- Network Implementation
- Network Monitoring Tools
- Network Services
- Network Support
- Neurons
- Office 365
- SNMP
- Service Desk
- Software Deployment
- System Deployment
- Technical Assistance
- Technology Services
- Ticketing Systems
- VMware
- Virtual Desktop Infrastructure
- Virtualization
- Customer Relationship Management Crm
- Computer Programming
- Computer Science
- Customer Relationship Management
Shane Draper Summary
- Shane Draper, based in Atlanta, GA, US, is currently a Desktop Support Specialist at TransMontaigne Partners LLC. Shane Draper brings experience from previous roles at Pegasystems, M3 Accounting Services, Inc., Jackson Healthcare and Computer Pros. Shane Draper holds a BS - with Honors in Applied Computer Science @ Southern Polytechnic State University. With a robust skill set that includes Networking, Troubleshooting, Network Administration, Servers, Technical Support and more. Shane Draper has 1 emails and 1 mobile phone numbers on RocketReach.
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