Shane Costa Email & Phone Number
Employment Engagement Partner @ MatchWorks
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Shane Costa Location
- Mambourin, VIC, AU
Shane Costa Work
- 2022 -now Employment Engagement Partner @
- 2021 -2022 Post Placement Support and Ongoing Support Consultant @
- 2018 -2021 DES Employment Consultant (ESS and DMS) @
- 2016 -2018 DES Employment Consultant (ESS and DMS) @
- 2015 -2016 Employment Consultant (Job Active) @
- 2014 -2015 DES Employment Consultant @ Advanced Personnel Management
- 2013 -2013 Employer Liaison Officer (Employment Services) @
- 2003 -2011 TEAM LEADER @
- 2000 -2003 Learning and Development Consultant @
- 1997 -2000 Entertainment Consultant @
- 1996 -1997 Retail Store Manager @ Natural World of Aloe Vera
Shane Costa Education
- St John Ambulance Australia
Apply First Aid (HLTFA311A) Previously know as Level 2 First Aid
2013-2013 - The Malka Group (TMG)
Diploma of Community Services
2012-2013 - Swinburne University of Technology
Certificate IV Customer Contact
2011-2011 - Cohen & Brown
Customer Excellence Program (FACE)
2010-2011 - Cohen & Brown
Professional Sports Coaching
2010-2011 - Australian Boating College
Certificate II Outdoor Recreation
2011-2011 - Rogen International
FOXTEL Future Leader Program
2004-2004 - Australian Traineeship Consortium (ATC)
Certificate IV Workplace Training & Assessment
2002-2002 - Australian Traineeship Consortium (ATC)
Certificate III telecommunications/ call centre
2001-2001 - Emerald Secondary College 1988-1992
Shane Costa Skills
- Performance Management
- Team Management
- Management
- Training
- Change Management
- Call Center
- Recruiting
- Conflict Resolution
- Leadership
- Multi-Cultural Team Leadership
- Coaching
- Process Improvement
- Employee Engagement
- Call Center Development
- Leadership Development
- Contact Centers
- Workshop Facilitation
- Team Leadership
- Time Management
- HR Policies
- Operations Management
- Call Centers
- Interviews
- Service Delivery
- Training Delivery
- Customer Experience
- Sourcing
- Vendor Management
- Stakeholder Management
- Negotiation
- Business Process Improvement
- Sales
- Customer Retention
- VOD
- Talent Management
- CRM
- Human Resources
- Customer Service
- Recruitment Advertising
- Job Coaching
- Consulting
- Employee Relations
- Interviewing
- Fitness
- Multi Cultural Team Leadership
Shane Costa Summary
- Shane Costa, based in Mambourin, VIC, AU, is currently a Employment Engagement Partner at MatchWorks. Shane Costa brings experience from previous roles at MatchWorks, St Laurence Community Services Inc. and Job Prospects. Shane Costa holds a 2013 - 2013 Apply First Aid (HLTFA311A) Previously know as Level 2 First Aid @ St John Ambulance Australia. With a robust skill set that includes Performance Management, Team Management, Management, Training, Change Management and more. Shane Costa has 3 emails and 2 mobile phone numbers on RocketReach.
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