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Shane Blais Location
Palatine, IL, US
Shane Blais Work
Digital Services Manager @ (August 2025 - Present)
Chief Customer Officer @ (January 2022 - February 2025)
After Sales Director and Technical Program Manager @ (November 2017 - January 2022)
Aftersales Manager and Key Account Technical Director and Project Manager @ Rancilio Group North America (September 2014 - November 2017)
Consultant @ Rancilio Group North America (March 2014 - August 2014)
Technical Service Manager @ (January 2012 - January 2014)
Customer Relations Manager @ Melitta SystemService USA (MSS) (January 2010 - January 2012)
Director Of Technical Services and Training @ (September 2001 - November 2010)
Service Manager @ RTI (November 1998 - September 2001)
Service Technician @ (January 1993 - January 1996)
Shane Blais Education
Harper College 1991-1993
Shane Blais Skills
Technical Training
Public Speaking
Technical Documentation
Technical Writing
Technical Management
Trade Shows
Customer Service
Customer Retention
Customer Relations
Key Account Management
Inventory Management
Staff Training
Electrical
Water Treatment
Troubleshooting
Electricians
Employee Training
Key Account Development
Sales
Marketing Strategy
Cross-functional Team Leadership
New Business Development
Training
Technology Management
Sales Management
Product Development
Sales Operations
Account Management
Technical Support
Management
Purchasing
Marketing
Customer Satisfaction
Program Management
Team Building
Business Development
Customer Relationship Management (CRM)
Cross Functional Team Leadership
Strategic Planning
Customer Relationship Management Crm
Leadership
Customer Relationship Management
Shane Blais Summary
Shane Blais, based in Palatine, IL, US, is currently a Digital Services Manager at RATIONAL USA. Shane Blais brings experience from previous roles at Ground Control, Franke Coffee Systems and Rancilio Group North America. Shane Blais holds a 1991 - 1993 Harper College. With a robust skill set that includes Technical Training, Public Speaking, Technical Documentation, Technical Writing, Technical Management and more. Shane Blais has 3 emails and 5 mobile phone numbers on RocketReach.
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