Shane Bennett Location
Salt Lake City, UT, US
Shane Bennett Work
- 2025 - now Sr. Director, Customer Care and Technical Support @ Accuris
- 2024 - 2025 Lead Consultant @ Bountiful Hormone and Wellness
- 2022 - 2023 VP Global Customer Escalations @ Trellix/FireEye
- 2019 - 2022 VP Customer Support @ Trellix/FireEye
- 2013 - 2019 Sr Director and Director Customer Support @ Trellix/FireEye
- 2012 - 2013 Customer Support Manager @ Dell Technologies
- 2011 - 2012 Customer Support Manager @ Symantec/PGP Corporation
- 2010 - 2011 Critical Situation Manager @ Symantec/PGP Corporation
- 2009 - 2010 Customer Support Operations Manager (Escalations and Training and KB) @ Symantec/PGP Corporation
- 2009 - 2009 Customer Support Manager @ Symantec/PGP Corporation
Shane Bennett Education
- The University of Tulsa
Masters (Computer Science - Computer Security)
2003 - 2004 - Brigham Young University
Bachelor's degree (Management Information Systems)
1994 - 2001 - Tri-Center High School
High School Diploma
1990 - 1994
Shane Bennett Skills
- Technical Support
- Customer Success
- Customer Experience
- Customer Service
- Customer Service Operations
- Customer Satisfaction
- Team Leadership
- Team Management
- Conflict Resolution
- Service-Level Agreements (SLA)
Shane Bennett Summary
Shane Bennett, based in Salt Lake City, UT, US, is currently a Sr. Director, Customer Care and Technical Support at Accuris. Shane Bennett brings experience from previous roles at Bountiful Hormone and Wellness and Trellix/FireEye. Shane Bennett holds a 2003 - 2004 Masters in Computer Science - Computer Security @ The University of Tulsa. With a robust skill set that includes Technical Support, Customer Success, Customer Experience, Customer Service, Customer Service Operations and more. Shane Bennett has 4 emails and 2 mobile phone numbers on RocketReach.
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