Shanda Walker Email & Phone Number
Billing Resolution Processor | Electric Revenue @ CenterPoint Energy
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Shanda Walker Location
- Houston, TX, US
Shanda Walker Work
- Billing Resolution Processor | Electric Revenue @ (January 2022 - Present)
- Customer Service Agent Sales Support|Gas | Electric @ (January 2020 - January 2022)
- Processor @ CENTER POINT ENERGY (January 2022 - Present)
- Customer Service Representative @ CENTER POINT ENERGY (January 2020 - January 2022)
- CENTRALIZED DISPATCH @ (January 2019 - January 2020)
- Dispatcher @ (January 2019 - January 2020)
- Field Traffic Controller (Logistics Controller) @ (January 2015 - January 2019)
Shanda Walker Education
- LeTourneau University
Bachelor of Business Administration (Business Administration, Management and Operations)
Shanda Walker Skills
- ACSR (CSG) Loadstar
- Account Management
- Active Listening
- Adaptability
- Analytical Skills
- Attentiveness
- BACC
- Business Case Preparation
- Business-to-Business (B2B)
- Communication
- Community Engagement
- Conflict Management
- Conflict Resolution
- Creativity and Resourcefulness
- Crisis Communications
- Critical Thinking
- Customer Communication
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Success
- Data Analysis
- Decision-Making
- Effective Listening
- Empathy
- External Communications
- Goal-oriented Focus
- Internal Communications
- Interpersonal Communication
- Interpersonal Skills
- Investigation
- Lead Qualification
- Logistics Management
- MSO
- MarkeTrak
- Messaging
- Microsoft Office Suite
- Negotiation
- OCD MASS
- Operations
- Oral Communication
- Organization Skills
- Performance Improvement
- Performance Tuning
- Persuasion
- Persuasive Speaking
- Presales
- Presentations
- Problem Analysis
- Problem Solving
- Process Optimization (Manufacturing)
- Product Knowledge
- Project Management
- Resolving Issues
- SAP Products
- Scout
- Siebold
- Skilled Multi-tasker
- Stakeholder Engagement
- TMH
- Team Management
- Technical Discussions
- Time Management
- Training Programs
- Unflappability
- Written Communication
Shanda Walker Summary
- Shanda Walker, based in Houston, TX, US, is currently a Billing Resolution Processor | Electric Revenue at CenterPoint Energy. Shanda Walker brings experience from previous roles at CenterPoint Energy, CENTER POINT ENERGY and WM. Shanda Walker holds a Bachelor of Business Administration in Business Administration, Management and Operations @ LeTourneau University. With a robust skill set that includes ACSR (CSG) Loadstar , Account Management, Active Listening, Adaptability, Analytical Skills and more. Shanda Walker has 2 emails and 1 mobile phone numbers on RocketReach.
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