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Shamon Williams Location
Pensacola, FL, US
Shamon Williams Work
Customer Service Representative II @ (February 2022 - Present)
Help Desk Support Specialist @ (November 2021 - August 2022)
WFM-RTA and Team Sup and Trainer @ (June 2020 - October 2021)
Member Service Representative @ (April 2017 - April 2020)
Shamon Williams Education
Pensacola State College
Adult Basic Education (Business Administration and Management, General)
Shamon Williams Skills
AI for Career Development
Artificial Intelligence (AI)
Avaya Products
Career Management
Consumer Services
Content Management Systems (CMS)
Credit Unions
Cross-team Collaboration
Customer Service
IEX
Interpersonal Relationships
Leadership
Microsoft Copilot
Microsoft Office
Positive Work Environment
Presentation Skills
Project Portfolio Management
RTA
Redtail CRM
Resiliency
Salesforce
Teaching
Team Building
Team Leadership
Teamwork
Training
Shamon Williams Summary
Shamon Williams, based in Pensacola, FL, US, is currently a Customer Service Representative II at Redtail Technology. Shamon Williams brings experience from previous roles at TTEC, Harte Hanks and Navy Federal Credit Union. Shamon Williams holds a Adult Basic Education in Business Administration and Management, General @ Pensacola State College. With a robust skill set that includes AI for Career Development, Artificial Intelligence (AI), Avaya Products, Career Management, Consumer Services and more. Shamon Williams has 6 emails and 7 mobile phone numbers on RocketReach.
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