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Shamara Martinez Location
Pompano Beach, FL, US
Shamara Martinez Work
Customer Support Supervisor @ (August 2021 - Present)
Customer Service Manager @ (April 2012 - March 2020)
Senior Intake Case Manager and Administrative Assistant @ (November 2006 - August 2012)
Shamara Martinez Education
Broward College
Associate's degree (Business Administration and Management, General)
2007-2009
Shamara Martinez Skills
Coaching
Alternative Solutions
Problem Solving
Customer Experience
Contact Centers
Critical Thinking
Support Management
Operations Administration
Customer Service Operations
Office Operations
Customer Support
Customer Service Management
Supervisory Skills
Training & Development
Decision-Making
Customer Satisfaction
Identifying Issues
Achieving Competitive Excellence (ACE)
Shamara Martinez Summary
Shamara Martinez, based in Pompano Beach, FL, US, is currently a Customer Support Supervisor at King Textiles. Shamara Martinez brings experience from previous roles at Hotel Restaurant Supply and Healthy Mothers Healthy Babies Coalition of Broward County. Shamara Martinez holds a 2007 - 2009 Associate's degree in Business Administration and Management, General @ Broward College. With a robust skill set that includes Coaching, Alternative Solutions, Problem Solving, Customer Experience, Contact Centers and more. Shamara Martinez has 3 emails and 4 mobile phone numbers on RocketReach.
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