Chief Executive Officer @ (April 2019 - January 2023)
Chief Executive Officer @ The ASEAN Insurance Training & Research Institute (April 2019 - January 2023)
Chief Executive Officer @ (July 2015 - December 2018)
Head, Business Process Re-engineering and Service Quality @ (January 2014 - January 2015)
Head, Service Quality, Customer Feedback and Branch Support @ (January 2014 - January 2014)
Head, Service Quality and Customer Feedback @ (January 2013 - January 2014)
AVP, Service Quality, Consumer Banking @ (January 2011 - January 2012)
AVP, Service Quality, Branch Banking @ (January 2010 - January 2011)
Regional Service and Operations Manager - Klang Valley @ (January 2008 - January 2010)
Service and Operations Manager @ (January 2004 - January 2008)
Assistant Branch Manager @ (January 1996 - January 2004)
Shalini Pavithran Education
Legal Professional Qualifying Board, Malaysia
Certificate of Legal Practice (Law)
2003-2004
University of London
Bachelor of Laws (LL.B.) (Law)
2000-2003
University of Malaya
Bachelor of Economics (Public Administration)
1993-1996
Shalini Pavithran Skills
Banking
Retail Banking
Operational Risk Management
Customer Service
Service Quality
Business Process Re-engineering
Operations Management
Instructional systems design
Financial Services
Process Improvement
Management
Relationship Management
Credit
Credit Cards
Leadership
Strategy
Team Leadership
Branch Banking
Business Planning
Business Strategy
Executive Management
Talent Development
Business Process Re Engineering
Mentoring
Organizational Development
Sales Management
Microsoft Excel
Leadership Development
Cross Functional Team Leadership
Change Management
Project Management
Coaching
Organization Skills
Customer Relationship Management Crm
Business Development
Business Analysis
Team Management
Strategic Planning
Microsoft Office
Risk Management
Customer Relationship Management
Shalini Pavithran Summary
Shalini Pavithran, based in Singapore, is currently a Chief Executive Officer at Singapore College Of Insurance. Shalini Pavithran brings experience from previous roles at The Malaysian Insurance Institute, The ASEAN Insurance Training & Research Institute, Malaysian Association Of Money Services Business and Alliance Bank Malaysia Berhad. Shalini Pavithran holds a 2003 - 2004 Certificate of Legal Practice in Law @ Legal Professional Qualifying Board, Malaysia. With a robust skill set that includes Banking, Retail Banking, Operational Risk Management, Customer Service, Service Quality and more. Shalini Pavithran has 1 emails and 1 mobile phone numbers on RocketReach.
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