Shakeeb Ali Email
Team Manager Operations (Retail and Account Security and Social Media escalations) @ Amazon
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Shakeeb Ali Location
- Hyderabad, IN
Shakeeb Ali Work
- Team Manager Operations (Retail and Account Security and Social Media escalations) @ (August 2013 - Present)
- Social Media Manager @ (August 2018 - June 2023)
- Account Manager Team Lead @ (December 2019 - January 2021)
- Customer Relations Executive @ (July 2017 - August 2018)
- Customer Relations Specialist @ (April 2015 - July 2017)
- Social Media Marketing Specialist @ (August 2013 - April 2015)
Shakeeb Ali Education
- Muffakham Jah College of Engineering & Technology
Shakeeb Ali Skills
- Operations Support
- Operations Process Improvement
- Escalation Resolution
- Teamwork
- Hospitality Industry
- Sales
- Retirement Services
- Quality Control
- Project Management Software
- Organization Skills
- Client Relations
- Business Metrics
- Web technology
- Troubleshooting
- Technical Ability
- Technical Support
- Technical Operations
- Independent Contributor
- Driving Results
- E-Commerce
- Team Performance
- Communication Development
- Spriklr
- Microsoft Products
- Constructive Feedback
- Knowledge Sharing
- Early Warning
- Team Building
- Early Warning Systems
- EWS
- Manufacturing Process Improvement
- Business Process Improvement
- HR Policies
- Employee Relations
- Code of Ethics
- Coaching
- Performance Motivation
- Performance Management
- Reporting
- Team Motivation
- Contact Centers
- Attrition
- Reporting & Analysis
- Service-Level Agreements (SLA)
- Knowledge Process Outsourcing (KPO)
- Kpi
- Working Experience
- Contact Center Management
- Business Process Outsourcing (BPO)
- Shrinkage
- Strategy Alignment
- People and Culture
- Business Strategy
- People Development
- Onboarding
- Team Leadership
- Standard Operating Procedure (SOP)
- Customer Service Management
- Customer Engagement
- Customer Insight
- Quarterly Reporting
- Consumer Goods
- Service Levels
- Quality Assurance
- Easily Adaptable
- Service Standards
- Policies & Procedures
- Negotiation
- Fraud Investigations
- External Clients
- Customer Support
- Credit Cards
- Talent Development
- Quality Metrics
- Project Management
- Customer Satisfaction
- Customer Experience
- Communication
- Inventory Management
- Customer Service
- Train Employees
- Retail Management
- Operations
- Daily Operations
- Competitive Analysis
- Skilled Multi-tasker
- Sales Management
- Problem Solving
- Key Performance Indicators
- Fast-Moving Consumer Goods (FMCG)
- Critical Thinking
- Attention to Detail
- Ad Hoc Reporting
- Customer Relationship Management (CRM)
- Analytical Skills
- People Management
- Leadership
- Employee Engagement
- Social Media
- Team Management
Shakeeb Ali Summary
- Shakeeb Ali, based in Hyderabad, IN, is currently a Team Manager Operations (Retail and Account Security and Social Media escalations) at Amazon. Shakeeb Ali brings experience from previous roles at Amazon. Shakeeb Ali holds a Muffakham Jah College of Engineering & Technology. With a robust skill set that includes Operations Support, Operations Process Improvement, Escalation Resolution, Teamwork, Hospitality Industry and more. Shakeeb Ali has 3 emails on RocketReach.
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