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Shaimaa Saad Location
Egypt
Shaimaa Saad Work
Process Management @ (January 2024 - Present)
Enterprise PMO Lead @ (February 2020 - May 2024)
Business Improvement Specialist @ (October 2015 - February 2020)
Solutions Specialist @ (May 2014 - October 2015)
Help Desk Specialist @ (October 2012 - May 2014)
Customer Service Representative @ (February 2010 - October 2012)
English Second Language Instructor @ (October 2007 - February 2010)
Shaimaa Saad Education
Benha University
Bachelor's degree (Mechanical Engineering)
2002-2007
Shaimaa Saad Skills
Customer Experience
Telecommunications
Team Management
Team Leadership
Project Planning
Microsoft Office
Teamwork
Lean Six Sigma
Customer Satisfaction
Contact Centers
Training
Customer Service
Shaimaa Saad Summary
Shaimaa Saad, based in Egypt, is currently a Process Management at _VOIS. Shaimaa Saad brings experience from previous roles at _VOIS and Vodafone Global Enterprise. Shaimaa Saad holds a 2002 - 2007 Bachelor's degree in Mechanical Engineering @ Benha University. With a robust skill set that includes Customer Experience, Telecommunications, Team Management, Team Leadership, Project Planning and more. Shaimaa Saad has 1 emails on RocketReach.
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