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Shaimaa Saad Location
Egypt
Shaimaa Saad Work
2024 -now Process Management @
2020 -2024 Enterprise PMO Lead @
2015 -2020 Business Improvement Specialist @
2014 -2015 Solutions Specialist @
2012 -2014 Help Desk Specialist @
2010 -2012 Customer Service Representative @
2007 -2010 English Second Language Instructor @
Shaimaa Saad Education
Benha University
Bachelor's degree (Mechanical Engineering)
2002-2007
Shaimaa Saad Skills
Customer Experience
Telecommunications
Team Management
Team Leadership
Project Planning
Microsoft Office
Teamwork
Lean Six Sigma
Customer Satisfaction
Contact Centers
Training
Customer Service
Shaimaa Saad Summary
Shaimaa Saad, based in Egypt, is currently a Process Management at _VOIS. Shaimaa Saad brings experience from previous roles at _VOIS and Vodafone Global Enterprise. Shaimaa Saad holds a 2002 - 2007 Bachelor's degree in Mechanical Engineering @ Benha University. With a robust skill set that includes Customer Experience, Telecommunications, Team Management, Team Leadership, Project Planning and more. Shaimaa Saad has 1 emails on RocketReach.
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