Shailendra . Email
Team Lead @ Flame Freight
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Shailendra . Location
- Delhi, DL, IN
Shailendra . Work
- Team Lead @ (October 2026 - Present)
- Senior Customer Support Executive @ Premium Deals (October 2020 - December 2024)
- Client Services Representative @ (February 2023 - May 2023)
- Senior Client Executive @ Sovereign Health of California (November 2014 - February 2020)
- Product Support Engineer @ HCL Technologies (December 2012 - February 2014)
- Senior Sales Representative @ Agile Sourcing (April 2009 - May 2012)
Shailendra . Skills
- ChatGPT
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Service Representatives
- Customer Support
- Jira
- Microsoft Teams
- Online Support
- Perplexity
- Quality Assurance
- Salesforce.com
- Service-Level Agreements (SLA)
- Slack
- Technical Support
- Zendesk
- Zoho CRM
Shailendra . Summary
- Shailendra ., based in Delhi, DL, IN, is currently a Team Lead at Flame Freight. Shailendra . brings experience from previous roles at Premium Deals, Revolut, Sovereign Health of California and HCL Technologies. With a robust skill set that includes ChatGPT, Customer Relationship Management (CRM), Customer Satisfaction (CSAT), Customer Service Representatives, Customer Support and more.
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