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Shahnaz Ali Location
Bengaluru, KA, IN
Shahnaz Ali Work
2025 -now Program Manager @
2023 -2025 Group Manager @
2019 -2023 Sr. Engagement Manager @
2016 -2019 Delivery Manager @
2016 -2016 Delivery Manager @
2015 -2016 Group Project Manager @
2008 -2015 Project Manager @
2001 -2008 Project Lead @
Shahnaz Ali Education
Bangalore University
Bachelor of Engineering (BE) (Computer Science & Engineering)
1998-1998
The University of Texas at Austin
Post Graduate Program (Artificial Intelligence for Leaders)
Shahnaz Ali Skills
IVR
Avaya
TTS
Contact Centre
Nuance
Speech Recognition
SIP
Unified Communications
ACD
Call Center
VoIP
ISDN
Cisco
CTI
Call Centers
Contact Centers
Enterprise Software
SDLC
TCP/IP
Telecommunications
Cisco Technologies
Testing
Quality Assurance
Avaya Technologies
Pre-sales
Vendor Management
Management
Avaya Products
Software Development Life Cycle (SDLC)
Voice over IP (VoIP)
Software Development Life Cycle Sdlc
Business Analysis
Communications
Voice Over Ip Voip
Pre Sales
Sales
Customer Service
Change Management
Strategic Planning
Software Development Life Cycle
Voice Over Ip
Shahnaz Ali Summary
Shahnaz Ali, based in Bengaluru, KA, IN, is currently a Program Manager at Sprinklr. Shahnaz Ali brings experience from previous roles at Mphasis, Nuance Communications and Real Soft (Intl) Pvt. Ltd.. Shahnaz Ali holds a 1998 - 1998 Bachelor of Engineering (BE) in Computer Science & Engineering @ Bangalore University. With a robust skill set that includes IVR, Avaya, TTS, Contact Centre, Nuance and more. Shahnaz Ali has 3 emails and 1 mobile phone numbers on RocketReach.
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