Shaheed Hoosain Email
Second Line Support @ Babble
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Shaheed Hoosain Location
- Cape Town, WC, ZA
Shaheed Hoosain Work
- 2026 -now Second Line Support @
- 2023 -now Support Specialist @
- 2022 -2023 Technical Support Specialist (Intersect HP) @
- 2020 -2022 Customer Support Specialist @
- 2019 -2020 Travel Specialist @
- 2017 -2019 Technical Support Specialist @
Shaheed Hoosain Education
- False Bay College
(Business Management)
2014-2015
Shaheed Hoosain Skills
- Talk and Tech
- Telecommunications
- Internet
- System Deployment
- Voice over IP (VoIP)
- Telecommunications Systems
- Unified Communications
- Customer Onboarding
- UCaaS
- Zendesk
- intercom
- Net Promoter Score
- Customer Retention
- Tech-savvy
- Work from home
- Email support
- Customer Satisfaction
- Product education
- Product Support
- Upselling
- Sales
- Retail Sales
- Liaison Between Departments
- Airline Ticketing
- Ticketing Systems
- Amadeus
- Investigation
- Escalation Resolution
- De-escalation
- Troubleshooting
- Internet Savvy
- Internet Service Provider (ISP)
- Technical Support
- Business-to-Business (B2B)
- Software as a Service (SaaS)
- Billing support
- Customer Service
- Web Chat
- Customer Support
- Hardware Support
- Supervisory Skills
- Travel
- 2ic
- Coaching
- Leadership
- Help Desk Support
Shaheed Hoosain Summary
- Shaheed Hoosain, based in Cape Town, WC, ZA, is currently a Second Line Support at Babble. Shaheed Hoosain brings experience from previous roles at Babble, Dialpad, Dyson and British Airways. Shaheed Hoosain holds a 2014 - 2015 False Bay College. With a robust skill set that includes Talk and Tech, Telecommunications, Internet, System Deployment, Voice over IP (VoIP) and more. Shaheed Hoosain has 2 emails on RocketReach.
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Shaheed Hoosain
Second Line Support
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