Shahar Javed Email & Phone Number
Head of Customer Support Services and Revenue Assurance | CSS @ Eighteen
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Shahar Javed Location
- Pakistan
Shahar Javed Work
- 2018 -now Head of Customer Support Services and Revenue Assurance | CSS @
- 2017 -2017 Head of Operations | Global Operations @
- 2016 -2017 Sr. Manager Operations | Global Operations @
- 2015 -2016 Analyst Sales Operations (Lead) | Sales Operations @
- 2014 -2015 Project Manager | Business Development and Solutions @
- 2013 -2014 Project Controller | PMO @
- 2013 -2013 Sales Analyst | S and D @ Zong CMPak Ltd
- 2011 -2013 WFM Analyst | Customer Services (Call Center) @ Zong CMPak Ltd
- 2009 -2011 Team Lead | Customer Services (Call Center) @ Zong CMPak Ltd
- 2008 -2009 Customer Services Officer | Customer Services (Call Center) @ Zong CMPak Ltd
Shahar Javed Education
- SZABIST
EMBA (Marketing & Finance)
2014-2016 - University of the Punjab, Lahore
Masters in International Relations
2011-2013
Shahar Javed Skills
- Project Management
- Coordination
- Project Coordination
- Corporate Communications
- Team Management
- Cross-functional Team Leadership
- MS Excel
- MS Word
- MS Project
- MS Visio
- Power Point
- Cross Functional Communications
- Project Budgeting
- Project Analysis (Pre & Post)
- Manpower Planning
- Forecasting & Scheduling
- Resource Optimization
- People Management
- Reporting & Analysis
- DATA Mining
- Time & Stress Management
- Management
- Budgets
- CRM
- Project Planning
- Analysis
- Training
- Leadership
- Operations Management
- Forecasting
- Business Intelligence
- Call Centers
- Data Analysis
- Troubleshooting
- Procurement
- Risk Management
- Sales Operations
- Time Management
- Strategic Planning
- Customer Experience
- Vendor Management
- Sales
- Team Leadership
- Customer Service
- Business Analysis
- Workforce Management
- Sales Management
- Team Building
- Teamwork
- Customer Satisfaction
- Project Analysis Pre And Post
- Reporting And Analysis
- Time And Stress Management
- Forecasting And Scheduling
- Cross Functional Team Leadership
- Project Analysis
Shahar Javed Summary
- Shahar Javed, based in Pakistan, is currently a Head of Customer Support Services and Revenue Assurance | CSS at Eighteen Islamabad. Shahar Javed brings experience from previous roles at Care-Cloud, S&P Global Market Intelligence and Interactive Group Of Companies. Shahar Javed holds a 2014 - 2016 EMBA in Marketing & Finance @ SZABIST. With a robust skill set that includes Project Management, Coordination, Project Coordination, Corporate Communications, Team Management and more. Shahar Javed has 1 emails on RocketReach.
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