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Shafi Syed Work
Senior Manager @ (January 2026 - Present)
Service Delivery Manager @ (June 2021 - January 2026)
Second Line Manager @ (June 2019 - January 2026)
Second Line Manager @ (June 2019 - September 2021)
SME and Process Trainer @ (March 2010 - August 2013)
First Line Manager @ (March 2008 - January 2026)
Second Line Manager @ (March 2008 - January 2026)
Shafi Syed Education
JNRV university
Bachelor of computet science (Computers)
Shafi Syed Skills
Vendor Management
Service Delivery
BPO
Outsourcing
Performance Management
Talent Acquisition
Team Management
Employee Engagement
Transition Management
Talent Management
Training Delivery
Soft Skills
MIS
Call Centers
Resource Management
IT Service Management
Incident Management
ITIL
Medical Diagnostics
RAMS
RCA
Help Desk Support
Channel
IBM
Bench Marking
Escm
Adobe Contribute
Restore
Insurance
Telugu
Level 4
Windows
RDBMS
Netgear
Location
Phase Ii
Business Networking
Net
Service Standards
Hubs
Wired
Career Development
Information System
WINS
3G
Proxy
Driving
Tracker
Cisco 2500
Content Strategy
SME
Assessment
At&T
WAN
Gateway
Management
Cyber
Isp
Coaching
PC
Performance Analysis
Online Services
Hsbc
Calls
Security
Desktop Computers
North America
Guiding
Programming Languages
Routers
Data Backup
Metrics
Bandwidth
Resolve
Routing
Modems
Accounting
Qualification
Training Sessions
Data Privacy
Networking
Local Area Network
Escalation
Languages
Troubleshooting
System
Business Services
Education
English
Bangalore
Publishing
Layout
Data Processing
Switches
Offering
Reports
Measurement Tools
Branding
Visual Basic
At&T Connect
Microsoft Office
Daily Reports
Testing
Plotters
Training
Disk
Sla
Printers
Strive For Excellence
Confidentiality
Surveying
Virus
Scheduling
VPN
Quality Control
System Monitoring
ASA
Shares
Spark
Ms Dos
Software Project Management
Hardware
Trc
Group Accounts
Traffic Management
GUI
ITIL Certified
Verizon
Workstations
Tat
Yahoo
C
Csat
Kind
Retail
Online Support
Configurations
DNS
Operating Systems
Applications
Floors
Debate
Communication
IV
Active
Bridge
Operations
Dell Computers
CCNA
DSL
Technical Support
Microsoft Certified Professional
SAT
Project
Print Servers
House
WiFi
Directories
Hyderabad
Data Migration
Laptops
Pearl
Servers
Leased Lines
Presentations
DHCP
Computer Proficiency
IP Addressing
Responsibility
SMO
Means
Firewalls
Personal Profile
Banking
Call Monitoring
Information Server
Google Groups
Active Directory
Linksys
Cables
Broadband
Structured Finance
Curriculum Design
Nt 4.0
Microsoft Exchange
Microsoft SQL Server
Electronics
Prevention
Academic
Connectivity
Guidelines
IIS
Legal Advice
Software
Counseling Psychology
Windows NT
Concerts
Oracle
Sensitive Information
Seamless
GSM
Profiles
Knowledge Base
Limits
India
Rate
Agents
Hardware Support
Cat5
Xerox
Deployed
Load Balancing
Scanners
Repeaters
Staff Development
Appraisals
Knowledge Management
Technical Issues
Wireless
Class B
Hindi
2900 Series
Americas
Urdu
Gaps
Shafi Syed Summary
Shafi Syed, is currently a Senior Manager at The Hartford. Shafi Syed brings experience from previous roles at Kyndryl India, IBM and IBM India Pvt LTD. Shafi Syed holds a Bachelor of computet science in Computers @ JNRV university. With a robust skill set that includes Vendor Management, Service Delivery, BPO, Outsourcing, Performance Management and more. Shafi Syed has 2 emails on RocketReach.
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