Shadab Sheikh Email
Manager Global Partnership @ Cygnus Telecom
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Shadab Sheikh Location
- Dubai, AE
Shadab Sheikh Work
- Manager Global Partnership @ (June 2024 - Present)
- Account Manager Large and Medium Enterprises. @ (January 2021 - September 2024)
- Manager Direct SME Sales @ (April 2016 - December 2020)
- Senior Executive SME Telephonic Account Management. @ (July 2014 - May 2016)
- Analyst - Customer Care Quality Assurance @ (December 2011 - December 2013)
- Customer Service Representative @ (April 2006 - December 2011)
- Customer Service Officer (CSO) @ Reliance Infostream Pvt. Ltd (March 2004 - March 2006)
- System Administrator and Information Assistant @ Indian Institute of Careers & Higher Education (IICHE) (October 2002 - December 2003)
Shadab Sheikh Education
- Devi Ahilya Vishwavidyalaya
Bachelor of Commerce (BCom) (Accounting and Business/Management)
1999-2002 - IK Saint Umar Higher Secondary School
High School Diploma (High School/Secondary Certificate Programs)
1983-1999
Shadab Sheikh Skills
- Quality Assurance
- Customer Service
- Customer Retention
- Customer Support
- Siebel 7.x
- VoIP
- Quality Auditing
- Customer Satisfaction
- Training
- Contact Center Operations
- Process Improvement
- Broadband
- ISDN
- Fixed Line
- Photoshop
- Web Design
- HTML
- DHTML
- MS Office
- Technical Support
- Internet savvy
- Call Centers
- Telecommunications
- Troubleshooting
- Customer Experience
- Management
- Testing
Shadab Sheikh Summary
- Shadab Sheikh, based in Dubai, AE, is currently a Manager Global Partnership at Cygnus Telecom. Shadab Sheikh brings experience from previous roles at du. Shadab Sheikh holds a 1999 - 2002 Bachelor of Commerce (BCom) in Accounting and Business/Management @ Devi Ahilya Vishwavidyalaya. With a robust skill set that includes Quality Assurance, Customer Service, Customer Retention, Customer Support, Siebel 7.x and more. Shadab Sheikh has 1 emails on RocketReach.
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