Shaban Ibrahim Email
Head of Customer Experience @ FLOW Consortium
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Shaban Ibrahim Location
- Riyadh, SA
Shaban Ibrahim Work
- 2024 -now Head of Customer Experience @
- 2023 -2024 Contract Manager @
- 2019 -2023 Stations Manager @ Flow Riyadh Metro (O&M) Contract
- 2015 -2019 Customer Service Manager @
- 2012 -2015 Duty Stations Manager @
- 2013 -2013 Legal Work Experience @
- 2005 -2012 Customer Service Supervisor @
- 2003 -2005 Customer Service Assistant @
- 2000 -2003 Customer Service Specialist @
Shaban Ibrahim Education
- University of London
Master of Laws (LL.M.) (QLD)
2009-2012 - Institue of leadership & Management
Certificate in First Line Management (Railroad and Railway Transportation)
2005-2006 - University of West London
Bachelor of Arts (Hons) (Hospitality Administration/Management)
2003-2005 - City & Guilds
NVQ Level 2 Rail Operations (Passenger Service) (Railroad and Railway Transportation)
- Four Counties Training
NVQ CMS Assessor (Competence Management Systems)
- London Underground Skills Development
NVQ Lead Risk Assessor (Environmental/Environmental Health Engineering)
Shaban Ibrahim Skills
- Operations Management
- Legal Research
- Legal Writing
- Legal Compliance
- Legal Documents
- Leadership
- Change Management
- Investment Management
- Training
- CRM
- Coaching
- Management
- Business Strategy
- Research
- Team Building
- Customer Satisfaction
- Customer Service
- Team Leadership
- Business Planning
- Communication
- Proposal Writing
- Microsoft Excel
Shaban Ibrahim Summary
- Shaban Ibrahim, based in Riyadh, SA, is currently a Head of Customer Experience at FLOW Consortium. Shaban Ibrahim brings experience from previous roles at Albawani | البواني, Flow Riyadh Metro (O&M) Contract and Transport for London. Shaban Ibrahim holds a 2009 - 2012 Master of Laws (LL.M.) in QLD @ University of London. With a robust skill set that includes Operations Management, Legal Research, Legal Writing, Legal Compliance, Legal Documents and more. Shaban Ibrahim has 1 emails on RocketReach.
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