Settled Information

Settled is a charity founded in 2019 to ensure that EEA and Swiss citizens who previously made a home in the UK could retain and exercise their rights here following the UK’s exit from the EU. Our work includes helping EU citizens and their families to secure their immigration status under the EU Settlement Scheme and supporting them to exercise their rights to live, work, access services, join family and travel freely in and out of the UK. We have a particular focus on the needs of vulnerable groups such as children, the elderly, Roma communities and victims of trafficking. In early 2022 our work expanded to include a new pre- and post- arrival advice service for people coming to the UK from Ukraine. Settled provides information, advice and support services throughout the UK via multi-lingual telephone helplines and online forums, and in person. Since May 2026, we also offer a Citizenship Service for EU and Ukrainian nationals who wish to strengthen their rights and secure their future in the UK as British citizens. It is registered to give immigration advice at OISC Level 3. A small staff team co-ordinates a multidisciplinary network of 50+ volunteers of different nationalities and languages.