Seth Todd Email & Phone Number
Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC @ The Home Depot
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Seth Todd Location
- Tomball, TX, US
Seth Todd Work
- 2023 -now Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC @
- 2018 -2023 Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC @
- 2015 -2018 Sr. Director Interconnected Retail - The Home Depot and Vice President Interconnected Retail - GCC @
- 2014 -2015 Director of Strategy - Home Depot and Vice President Customer Service - GCC @
- 2012 -2014 Director of Strategy @
- 2003 -2012 Regional Director Operations @ NCO Customer Management, Inc.
- 2003 -2012 Regional Director Business Management @ NCO Customer Management, Inc.
- 1997 -2003 Corporal @
- 2002 -2003 National Quality Assurance Manager @
- 2001 -2002 Center Business Manager @ NCO Group
- 1999 -2001 Sales Business Manager @
Seth Todd Education
- Flatiron School
Software Engineering (Full stack web development)
2020-2021 - University of Phoenix
Seth Todd Skills
- CRM
- Customer Experience
- Leadership
- Business Process Improvement
- Call Centers
- Management
- Workforce Management
- Strategy
- Process Improvement
- BPO
- Customer Satisfaction
- Contact Centers
- Operations Management
- Performance Management
- Business Analysis
- Strategic Planning
- Sales
- Vendor Management
- Outsourcing
- Analytics
- Customer Retention
- Forecasting
- Call Center
- P&L Management
- Quality Assurance
- Cross-functional Team Leadership
- Business Strategy
- Call Center Development
- Avaya
- Inbound Marketing
- IEX
- Business Operations Management
- IEX Total View
- Telemarketing
- COPC
- eWFM
- Project Planning
- Contact Center
- Financial Reporting
- Social Media Integration
- Social CRM
- Interconnected Retail
- Agile Application Development
- User Experience Design
- User Interface Design
- Software Development
- Scrum
- Agile Methodologies
- Data Architecture
- Disruptive Technologies
- NICE Call Recording
- Social Media Strategist
- Salesforce.com Implementation
- Cross Functional Team Leadership
- Customer
- Insourcing
- Chat
- Analytic Reporting
- Planning Budgeting and Forecasting
Seth Todd Summary
- Seth Todd, based in Tomball, TX, US, is currently a Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC at The Home Depot. Seth Todd brings experience from previous roles at The Home Depot. Seth Todd holds a 2020 - 2021 Software Engineering in Full stack web development @ Flatiron School. With a robust skill set that includes CRM, Customer Experience, Leadership, Business Process Improvement, Call Centers and more. Seth Todd has 3 emails and 2 mobile phone numbers on RocketReach.
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