Seth Todd Email & Phone Number
Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC @ The Home Depot
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Seth Todd Location
- Tomball, TX, US
Seth Todd Work
- Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC @ (August 2023 - Present)
- Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC @ (February 2018 - August 2023)
- Sr. Director Interconnected Retail - The Home Depot and Vice President Interconnected Retail - GCC @ (November 2015 - February 2018)
- Director of Strategy - Home Depot and Vice President Customer Service - GCC @ (August 2014 - November 2015)
- Director of Strategy @ (March 2012 - August 2014)
- Regional Director Operations @ NCO Customer Management, Inc. (January 2003 - March 2012)
- Regional Director Business Management @ NCO Customer Management, Inc. (January 2003 - March 2012)
- Corporal @ (June 1997 - June 2003)
- National Quality Assurance Manager @ (January 2002 - January 2003)
- Center Business Manager @ NCO Group (January 2001 - January 2002)
- Sales Business Manager @ (January 1999 - January 2001)
Seth Todd Education
- Flatiron School
Software Engineering (Full stack web development)
2020-2021 - University of Phoenix
Bachelor's Degree (Business/Marketing/Digital Marketing)
Seth Todd Skills
- Agile Application Development
- Agile Methodologies
- Analytics
- BPO
- Business Analysis
- Business Analytics
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Data Architecture
- Data Science
- Data Visualization
- Disruptive Technologies
- Forecasting
- Interconnected Retail
- Leadership
- Management
- Operations Management
- Outsourcing
- P&L Management
- Performance Management
- Process Improvement
- Product Development
- Product Management
- Product Strategy
- Quality Assurance
- Sales
- Scrum
- Software Development
- Strategic Planning
- Strategy
- User Experience Design
- User Interface Design
- Vendor Management
- Workforce Management
- Call Center Development
- Avaya
- Inbound Marketing
- IEX
- Business Operations Management
- IEX Total View
- Telemarketing
- COPC
- eWFM
- Project Planning
- Contact Center
- Financial Reporting
- Social Media Integration
- Social CRM
- NICE Call Recording
- Social Media Strategist
- Salesforce.com Implementation
- Cross Functional Team Leadership
- Customer
- Insourcing
- Chat
- Analytic Reporting
- Planning Budgeting and Forecasting
Seth Todd Summary
- Seth Todd, based in Tomball, TX, US, is currently a Sr. Director Interconnected Retail - The Home Depot and Chief Digital Officer - GCC at The Home Depot. Seth Todd brings experience from previous roles at The Home Depot. Seth Todd holds a 2020 - 2021 Software Engineering in Full stack web development @ Flatiron School. With a robust skill set that includes Agile Application Development, Agile Methodologies, Analytics, BPO, Business Analysis and more. Seth Todd has 3 emails and 2 mobile phone numbers on RocketReach.
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