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Seth Terbeek Location
Saratoga Springs, NY, US
Seth Terbeek Work
2024 -now Vice President of Customer Success @
2022 -2024 Vice President of Customer Transformation @
2016 -2022 Vice President of Customer Success @
2013 -2016 Vice President of Operations @
2011 -2013 Sr. Director of Operations @
2010 -2011 Director of Integration Services @
2009 -2010 Manager of Support and Technical Services @
2007 -2009 Technical Pre-Deployment - Team Lead @
2007 -2007 Pre-Implementation Specialist @
2024 -now Member @
2024 -now Co Host @
2021 -now Advisor @
2024 -2024 Guest Speaker @
2023 -2023 Customer Success Certified: Core @
2007 -2007 IS Intern @ Canton-Potsdam Hospital
Seth Terbeek Education
Harvard Business School Online
Certificate (Negotiation Mastery)
2019-2019
State University of New York at Canton
Bachelors of Technology (Information Technology)
2005-2007
State University of New York College at Potsdam
(Computer Science)
2002-2005
Seth Terbeek Skills
Storytelling
Key Account Relationship Building
Key Account Development
Customer Engagement
Cross-functional Collaborations
Customer Journey Mapping
Net Promoter Score
Regulatory Requirements
Business Process Design
Customer Success
Voice of the Customer
Leadership
Process Improvement
Management
Project Management
Healthcare Information Technology
HIPAA
Software Documentation
Healthcare Industry
Program Management
Software Implementation
Account Management
Strategic Planning
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Requirements Analysis
Vendor Management
Integration
Disaster Recovery
Healthcare Information Technology (HIT)
Customer Relationship Management (CRM)
Product Launch
Business Development
Strategy
Start-ups
Customer Experience
Customer Retention
Visio
EMR
SaaS
SQL
Software as a Service (SaaS)
Team Building
Training
Cross-functional Team Leadership
Customer Service
Problem Solving
Team Leadership
Customer Support
Marketing
Microsoft Word
Troubleshooting
Information Systems
Technical Services
Air Force
IT Strategy
Customer Relationship Management Crm
Consulting
SDLC
Software As A Service Saas
U.S. Health Insurance Portability And Accountability Act Hipaa
Business Analysis
HL7
Healthcare
EHR
Healthcare Information Technology Hit
Electronic Medical Record Emr
Business Process Improvement
HL7 Standards
Software Project Management
IT Management
u.s. Health Insurance Portability and Accountability Act
Electronic Medical Record
Customer Relationship Management
Software as a Service
Seth Terbeek Summary
Seth Terbeek, based in Saratoga Springs, NY, US, is currently a Vice President of Customer Success at DrFirst, Inc.. Seth Terbeek brings experience from previous roles at DrFirst, Inc.. Seth Terbeek holds a 2019 - 2019 Certificate in Negotiation Mastery @ Harvard Business School Online. With a robust skill set that includes Storytelling, Key Account Relationship Building, Key Account Development, Customer Engagement, Cross-functional Collaborations and more. Seth Terbeek has 3 emails and 2 mobile phone numbers on RocketReach.
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