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Seth Terbeek Location
Saratoga Springs, NY, US
Seth Terbeek Work
Vice President of Customer Success @ (October 2024 - Present)
Vice President of Customer Transformation @ (March 2022 - September 2024)
Vice President of Customer Success @ (November 2016 - February 2022)
Vice President of Operations @ (March 2013 - November 2016)
Sr. Director of Operations @ (April 2011 - March 2013)
Director of Integration Services @ (February 2010 - April 2011)
Manager of Support and Technical Services @ (March 2009 - February 2010)
Technical Pre-Deployment - Team Lead @ (September 2007 - February 2009)
Pre-Implementation Specialist @ (June 2007 - August 2007)
Member @ (April 2024 - Present)
Co Host @ (January 2024 - Present)
Advisor @ (December 2021 - Present)
Guest Speaker @ (March 2024 - March 2024)
Customer Success Certified: Core @ (May 2023 - June 2023)
IS Intern @ Canton-Potsdam Hospital (January 2007 - May 2007)
Seth Terbeek Education
Harvard Business School Online
Certificate (Negotiation Mastery)
2019-2019
SUNY Canton
Bachelors of Technology (Information Technology)
2005-2007
State University of New York College at Potsdam
Computer Science (Computer Science)
2002-2005
Seth Terbeek Skills
Storytelling
Key Account Relationship Building
Key Account Development
Customer Engagement
Cross-functional Collaborations
Customer Journey Mapping
Net Promoter Score
Regulatory Requirements
Business Process Design
Customer Success
Voice of the Customer
Leadership
Process Improvement
Management
Project Management
Healthcare Information Technology
HIPAA
Software Documentation
Healthcare Industry
Program Management
Software Implementation
Account Management
Strategic Planning
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Requirements Analysis
Vendor Management
Integration
Disaster Recovery
Healthcare Information Technology (HIT)
Customer Relationship Management (CRM)
Product Launch
Business Development
Strategy
Start-ups
Customer Experience
Customer Retention
Visio
EMR
SaaS
SQL
Software as a Service (SaaS)
Team Building
Training
Cross-functional Team Leadership
Customer Service
Problem Solving
Team Leadership
Customer Support
Marketing
Microsoft Word
Troubleshooting
Information Systems
Technical Services
Air Force
IT Strategy
Customer Relationship Management Crm
Consulting
SDLC
Software As A Service Saas
U.S. Health Insurance Portability And Accountability Act Hipaa
Business Analysis
HL7
Healthcare
EHR
Healthcare Information Technology Hit
Electronic Medical Record Emr
Business Process Improvement
HL7 Standards
Software Project Management
IT Management
u.s. Health Insurance Portability and Accountability Act
Electronic Medical Record
Customer Relationship Management
Software as a Service
Seth Terbeek Summary
Seth Terbeek, based in Saratoga Springs, NY, US, is currently a Vice President of Customer Success at DrFirst, Inc.. Seth Terbeek brings experience from previous roles at DrFirst, Inc.. Seth Terbeek holds a 2019 - 2019 Certificate in Negotiation Mastery @ Harvard Business School Online. With a robust skill set that includes Storytelling, Key Account Relationship Building, Key Account Development, Customer Engagement, Cross-functional Collaborations and more. Seth Terbeek has 3 emails and 2 mobile phone numbers on RocketReach.
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