Vice President, Customer Experience @ (August 2016 - August 2017)
Vice President, Customer Success @ (April 2016 - August 2016)
Vice President, Support and Community @ (June 2015 - April 2016)
Senior Director, Client Services @ (January 2013 - June 2015)
Director, Support @ (August 2012 - January 2013)
Director of Customer Care and Risk Management @ (September 2010 - August 2012)
Partner @ thereNow, LLC (June 2005 - September 2010)
Director of Development @ Spectrum Research, Evaluation, & Development (SpectrumRED) (November 2004 - September 2010)
CRM and Instruction Consultant @ Restoration Hardware (April 2005 - June 2006)
CRM and Instruction Consultant @ Buena Vista Datacasting (December 2004 - April 2006)
Instruction and Information Specialist @ Buena Vista Datacasting (April 2004 - November 2004)
Production Manager @ Convergys (January 2000 - December 2003)
Seth Johnson Education
Utah State University
Master of Science (MS) (Instructional Technology)
2002-2004
Utah State University
Bachelor of Science (BS) (English - Professional & Technical Writing)
1996-2002
Seth Johnson Skills
Customer Service
Training
Leadership
Analysis
Instructional Design
Call Center
Analytics
Customer Experience
Customer Satisfaction
E-commerce
Team Leadership
CRM
Customer Retention
Process Improvement
Product Management
Time Management
Team Building
Start-ups
Technical Support
Social Networking
Call Centers
Change Management
Software Documentation
Management
Salesforce.com
Risk Management
Integration
Strategy
Vendor Management
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Business Process Improvement
Social Media
Executive Leadership
Accountability
Inclusive Team Leadership
Seth Johnson Summary
Seth Johnson, based in Salt Lake City, UT, US, is currently a Chief Client Officer at Panorama Education. Seth Johnson brings experience from previous roles at LearnUpon, Lucid and Instructure. Seth Johnson holds a 2002 - 2004 Master of Science (MS) in Instructional Technology @ Utah State University. With a robust skill set that includes Customer Service, Training, Leadership, Analysis, Instructional Design and more. Seth Johnson has 2 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Seth Johnson?
Find contact details for 700 million professionals.