Seth Freeman Email & Phone Number
Director Smart Home CX @ NRG Energy
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Seth Freeman Location
- Orem, UT, US
Seth Freeman Work
- Director Smart Home CX @ (August 2025 - Present)
- Director Voice of the Customer Vivint Smarthome @ (July 2024 - March 2026)
- Director Voice of the Customer @ (July 2024 - March 2026)
- Director Voice of the Customer and CX Analytics @ (July 2024 - March 2026)
- NPS Program Manager @ (March 2024 - July 2024)
- Head of Voice of the Customer and Insights @ (January 2022 - March 2024)
- Global Research Program Manager- Alexa Voice of the Customer @ (January 2017 - January 2022)
- Global Program Manager – Global Consumer Strategy @ (January 2014 - January 2017)
- Program Manager- Voice of the Customer @ (January 2013 - January 2014)
- Senior Engineer= Global Product Quality @ (January 2011 - January 2013)
- Program Manager- US and Canada Mobile Device Support and Services @ (January 2009 - January 2011)
- Project Manager - Dell and Wal-Mart Partnership @ (January 2006 - January 2009)
- Global Consumer Technical Support Deployment Manager @ (January 2001 - January 2006)
Seth Freeman Skills
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Analytics
- BPO
- Business
- Business Insights
- Business Management
- Business Process
- Business Strategy
- Call Centers
- Client Delivery
- Communication
- Cross-functional Team Leadership
- Customer Experience
- Customer Service
- Customer Service Representatives
- Data Analysis
- E-commerce
- Leadership
- Marketing Strategy
- Mobile Devices
- Mobile Technology
- NPS
- Net Promoter Score
- Outsourcing
- Partner Management
- Payments
- Product Development
- Product Management
- Product Marketing
- Professional Services
- Program Management
- Project Management
- Project Portfolio Management
- Quality Control
- Retail Technology
- Sales
- Salesforce.com
- Service Delivery
- Strategic Insights
- Strategic Partnerships
- Strategy
- Support Management
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Vendor Management
- Voice of the Customer
Seth Freeman Summary
- Seth Freeman, based in Orem, UT, US, is currently a Director Smart Home CX at NRG Energy. Seth Freeman brings experience from previous roles at NRG Energy, Vivint and Splunk. With a robust skill set that includes Agile Methodologies, Agile Project Management, Analytical Skills, Analytics, BPO and more. Seth Freeman has 1 emails and 4 mobile phone numbers on RocketReach.
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Top NRG Energy Employees
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Vice President, Sales – Texas
Houston, TX, US
Robert Gaudette
Chief Executive Officer
Houston, TX, US
Shawnie McBride
SVP Commercial Operations
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Matthew Pistner
President, NRG Wholesale
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Tracy Ross
Vice President - West Region Sales
Houston, TX, US
Lynda Clemmons
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Houston, TX, US
Jeff Wilkinson
VP, Sales and Marketing Execution
Houston, TX, US
Evan Bronson
Managing Director
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