ServiceSphere Information

ServiceSphere Where Social Media Meets IT Service Management ServiceSphere the first ITSM organization to market with offerings combining Social Media and ITSM! ServiceSphere is recognized as the most influential ITIL and ITSM Twitter organization globally. IT Marketing Management the cornerstone to all of our social efforts is transforming organizations by tossing out maturity models and accepting what is really happening and training your staff and your customers on the value of the customer experience journey! SeviceSphere's focus is to enable good decision management for IT Service Management organizations concerning their investments. We do this through information sharing at many levels: Monthly Thought Interest Webinar Series. Local Support Community Involvement. Social Multimedia on ITSM where and when YOU want it. We travel to all the major trade shows and report back on what we see happening. Videos and Blogs on REAL practices. Quarterly News Letter on the Latest in IT Service Management. Daily Live Updates from the IT Service Management World. ServiceSphere is different because we are a Team of world-class support professionals who have witnessed firsthand the perils of "Framework fatigue", "Re-tooling", and "Process paralysis". ServiceSphere approaches support in a completely different way. First, we are Leaders; we pride ourselves in giving back to the support industry. Secondly, we have been in the trenches; we know what needs to be done to right the course. Finally, with our global coverage, you are never more than a phone call away from someone who understands. We not only can help, we will help! ServiceSphere believes in people; our people, your people, all people, because we are here to end "business as usual".