ServiceOptimi Information

ServiceOptimi is a solutions consulting firm that provides expertise in the area on IT Service Management and Service Level visibility. We provide monitoring solutions for organizations embarking on centralizing their operational fault management efforts and those looking for comprehensive end-to-end visibility across the enterprise. We provide specialty services for systems integration, application services, and monitoring custom and/or unique IT assets. We also provide effective dashboard presentation layer solutions that can be used at multiple levels of an organization. Our solutions offer the ability to: - Capitalize on the investments made in monitoring tools. - Improve repair times through centralized correlation and impact analysis. - Improve Service Levels through better visibility into SLA trends and underlying issues. - Measure and improve operational effectiveness of monitoring and remediation. - Recognize business and operational goals for end-to-end monitoring. Our delivery execution is aligned with full life-cycle design, deployment, transition, enablement, and optimization. We help organizations optimize technology in-line with goals for process evolution and long-term sustainment.