ServiceEase helps businesses improve websites, apps, and digital products so they don't frustrate or harm customers. Key services include: User Experience (UX) Audits, User Research, Customer Interviews, Usability Testing, UX Strategy Planning, and Training. Speaking, Workshops & Training (Key Topics): • Improving User Experience through Research • Why Today is the Perfect Day to Improve Customer Experiences? • UX as a Risk Management Framework • Proactively Mitigating Technology Harms • Getting Teams Involved in Ethical Research & Design In 2019, Lisa D. Dance, founder of ServiceEase, developed The "Three Questions ((3Q) DO NO HARM Framework" to empower designers, researchers, developers, and product teams to proactively identify and eliminate or mitigate potential harms.
| Website | http://www.serviceease.net |
| Employees | 1 (1 on RocketReach) |
| Founded | 2011 |
| Technologies |
JavaScript
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HTML
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| Industry | Business Consulting and Services |
| Keywords | User Experience, Ux Design, Ux Audit, Ux Strategy, Customer Experience, User-Centered Design, User Research, Usability Testing, Customer Interviews, Ux Consulting, Digital Product Design, Ux Improvement, Design Thinking, Website Usability, App Usability, Product Usability, Ux Training, Website Optimization, App Optimization |
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1 people are employed at ServiceEase.
ServiceEase is based in Richmond, Virginia.
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Lisa Dance
User Experience Research Consultant at ServiceEase
Richmond, VA, US22
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