Sertus Information

Sertus is grievance and complaint management software built by a team that combines decades of Canadian labour arbitration experience with deep product and engineering expertise. We help unions and employers resolve workplace disputes faster with AI-driven case analysis, collective agreement search, and end-to-end grievance management. What we do: - Track grievances from filing through arbitration with step and deadline management - AI-powered case assessment — strengths, weaknesses, and risks from both sides - Collective agreement search and analysis - Evidence management with automatic text extraction - Complaint tracking with escalation to formal grievances - Reporting on volumes, resolution rates, costs, and trends Why us: - Purpose-built for Canadian Unions and Employers - All data stored and processed in Canada - Not a generic HR tool — built from the ground up for labour relations Learn more at https://www.sertus.app