Serria Ashraf Email
Head Of Customer Contact and Allocations - Housing Services @ Accent Group Ltd
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Serria Ashraf Location
- Bradford, GB
Serria Ashraf Work
- 2025 -now Head Of Customer Contact and Allocations - Housing Services @
- 2024 -2025 Head Of Customer Contact - Housing Services @
- 2023 -2024 Housing Hub Operations Manager @
- 2018 -2023 Service Operations Manager @
- 2017 -2018 Interim Head Of Customer Contact @
- 2015 -2018 Contact Center Manager @
- 2013 -2015 Local Contact Centre Manager @
- 2009 -2013 Customer Service Advisor @
- 2007 -2009 Senior Customer Service Advisor @
- 2005 -2007 Trainer @
- 1997 -2005 Customer Service Advisor @
Serria Ashraf Education
- Thornton Grammar School
GNVQ (Business Administration and Management, General)
1991-1995
Serria Ashraf Skills
- Customer Service
- Leadership
- Contact Centers
- Management
- Social Housing
- Business Planning
- Microsoft Excel
- Strategic Planning
- Coaching
- Project Management
- Employee Training
- Public Speaking
- Team Leadership
- Team Management
- Project Planning
- Business Management
- Housing Associations
- Customer Focused Service
- Job Coaching
- Research
- Marketing
- Sales
- Performance Management
- Housing Management
- Contact Center Management
- Contact Center Operations
- Change Management
- Microsoft Office
- Customer Experience
- Customer Satisfaction
- Training
Serria Ashraf Summary
- Serria Ashraf, based in Bradford, GB, is currently a Head Of Customer Contact and Allocations - Housing Services at Accent Group Ltd. Serria Ashraf brings experience from previous roles at Accent Group Ltd. Serria Ashraf holds a 1991 - 1995 GNVQ in Business Administration and Management, General @ Thornton Grammar School. With a robust skill set that includes Customer Service, Leadership, Contact Centers, Management, Social Housing and more. Serria Ashraf has 1 emails on RocketReach.
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