Serria Ashraf Email
Head Of Customer Contact and Allocations - Housing Services @ Accent Group Ltd
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Serria Ashraf Location
- Bradford, GB
Serria Ashraf Work
- Head Of Customer Contact and Allocations - Housing Services @ (December 2025 - Present)
- Head Of Customer Contact - Housing Services @ (April 2024 - December 2025)
- Housing Hub Operations Manager @ (April 2023 - May 2024)
- Service Operations Manager @ (April 2018 - March 2023)
- Interim Head Of Customer Contact @ (June 2017 - April 2018)
- Contact Center Manager @ (October 2015 - April 2018)
- Local Contact Centre Manager @ (August 2013 - October 2015)
- Customer Service Advisor @ (November 2009 - August 2013)
- Senior Customer Service Advisor @ (March 2007 - October 2009)
- Trainer @ (June 2005 - March 2007)
- Customer Service Advisor @ (September 1997 - June 2005)
Serria Ashraf Education
- Thornton Grammar School
GNVQ (Business Administration and Management, General)
1991-1995
Serria Ashraf Skills
- Customer Service
- Leadership
- Contact Centers
- Management
- Social Housing
- Business Planning
- Microsoft Excel
- Strategic Planning
- Coaching
- Project Management
- Employee Training
- Public Speaking
- Team Leadership
- Team Management
- Project Planning
- Business Management
- Housing Associations
- Customer Focused Service
- Job Coaching
- Research
- Marketing
- Sales
- Performance Management
- Housing Management
- Contact Center Management
- Contact Center Operations
- Change Management
- Microsoft Office
- Customer Experience
- Customer Satisfaction
- Training
Serria Ashraf Summary
- Serria Ashraf, based in Bradford, GB, is currently a Head Of Customer Contact and Allocations - Housing Services at Accent Group Ltd. Serria Ashraf brings experience from previous roles at Accent Group Ltd. Serria Ashraf holds a 1991 - 1995 GNVQ in Business Administration and Management, General @ Thornton Grammar School. With a robust skill set that includes Customer Service, Leadership, Contact Centers, Management, Social Housing and more. Serria Ashraf has 1 emails on RocketReach.
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