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Serra Williams Location
Birmingham, AL, US
Serra Williams Work
System Analyst @ (November 2018 - Present)
Voice Network Engineer @ (September 2016 - October 2017)
Systems Support Analyst 4 @ (September 2014 - August 2016)
Technical Analyst Ii @ (January 2005 - January 2014)
Information Services Specialist @ (January 2002 - January 2005)
Field Service Specialist @ (January 2000 - January 2002)
Technical Sales Support Manager @ Ser Macrosoft (January 1997 - January 2000)
Systems Consultant @ Osprey Systems (January 1995 - January 1997)
Systems Engineer @ (January 1991 - January 1995)
Serra Williams Education
Mississippi State University 1986-1991
Serra Williams Skills
Information Technology
Immigration Law
Supervisor
Consulting
Help Desk Support
SharePoint
Test Planning
Cisco Technologies
Computer Hardware
VoIP
Cisco Call Manager
Call Center Administration
Troubleshooting
Customer Satisfaction
Telecommunications
Business Analysis
Communication
Software Documentation
Visio
Strategic Planning
TCP/IP
ACD
Microsoft Office
Testing
Document Management
Training
Criminal Law
Enterprise Software
Divorce Law
Scripting
Business Process Improvement
Call Center Development
Project Management
Problem Solving
Unix
Call Centers
System Deployment
Unified Communications
Creative Problem Solving
Integration
Serra Williams Summary
Serra Williams, based in Birmingham, AL, US, is currently a System Analyst at Kassouf & Co. Serra Williams brings experience from previous roles at Cisco, Apex Systems and Mecklenburg County. Serra Williams holds a 1986 - 1991 Mississippi State University. With a robust skill set that includes Information Technology, Immigration Law, Supervisor, Consulting, Help Desk Support and more. Serra Williams has 3 emails on RocketReach.
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