Sero partners with businesses to deliver world class levels of service by delivering cutting edge contact centre solutions that your customers can use anyplace, anywhere, anytime. As a supplier of leading interaction management, workforce optimisation and back office bespoke solutions, our aim is to help you improve the customer experience by working with you to implement the right solutions for your business. Through our partnerships with Aspect Software and Microsoft, we break down the workflow and communication barriers so that you can focus on what’s really important – letting your customers talk to you through the channels that suit you best, whether that’s voice or data. To find out more about how we can improve your customer experience, please visit us at sero.co.za Sero. Connecting Your World.
| Website | http://www.sero.co.za |
| Employees | 6 (1 on RocketReach) |
| Founded | 1994 |
| Technologies | |
| Industry | IT Services and IT Consulting, Customer Self Serve Experience, Contact Centre, Aspect Software, Cloud Contact Centre, Workforce Optimisation, Customer Engagement, Customer Outreach |
| Keywords | Contact Center Solutions, Interaction Management, Customer Service Solutions, Workforce Optimization, Contact Center Software, Cloud Contact Center, Customer Experience Management, Call Center Technology, Customer Engagement Platform, Customer Relationship Management, Customer Support Solutions, Multichannel Communication, Business Process Outsourcing, Help Desk Solutions, Technical Support Solutions, Interactive Voice Response, Service Level Management, Predictive Dialing, Call Routing |
| Competitors | AfriSam, Lafarge South Africa, PPC RDC, CHRYSO, AfriSam Ltd, Eastern Bulkcem Co. Ltd., KUBRA, Tarmac, Loma Negra Cia, LafargeHolcim Europe +11 more (view full list) |
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Raymond Hopley
Service Delivery Manager at Sero SA
Cape Town, WC, ZA2
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