Serkan Birsen's Location
United Kingdom
Serkan Birsen's Work
- Senior Service Delivery Manager @ Pollinate International
- Service Delivery Manager (contract) @ Pollinate International
- Service Delivery Manager (Contract) @ Argos Financial Services
- Senior Service Delivery Manager @ Fiserv
- Service Delivery Manager @ Monitise Americas is Fiserv
- International Service Manager - Customer Experience @ Deutsche Telekom
- International Service Manager - Mobile Broadband @ Deutsche Telekom
- Service and Customer Experience Manager @ T-Mobile
- Service Manager Data Services @ T-Mobile UK
- Mobile Network Performance Analyst @ T-Mobile UK
Serkan Birsen's Education
- MSc, London Metropolitan University
MSc (International Banking and Finance)
2004 - 2005 - Marmara Üniversitesi
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, German)
1993 - 1997
Serkan Birsen's Skills
- Telecommunications
- Mobile Devices
- Service Delivery
- Customer Experience
- Customer Experience Management
- Project Management
- Team Leadership
- Virtual Teams
- Change Management
- ITIL
Serkan Birsen's Summary
Serkan Birsen, based in United Kingdom, is currently a Senior Service Delivery Manager at Pollinate, bringing experience from previous roles at Pollinate, Argos Financial Services, Fiserv and Monitise plc is Fiserv. Serkan Birsen holds a 2004 - 2005 MSc in International Banking and Finance @ MSc, London Metropolitan University. With a robust skill set that includes Telecommunications, Mobile Devices, Service Delivery, Customer Experience, Customer Experience Management and more, Serkan Birsen contributes valuable insights to the industry. Serkan Birsen has 1 email and 1 mobile phone number on RocketReach.
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