Serkan Başöz Email & Phone Number
General Manager @ EkoCCS Contact Center Services
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Serkan Başöz Location
- İstanbul, Turkey
Serkan Başöz Work
- General Manager @ (January 2014 - Present)
- Call Center Manager @ (October 2010 - December 2013)
- Member of the Management Board @ (January 2025 - Present)
- Owner @ Vodasoft CX Technologies (January 2017 - Present)
- Call Center Manager @ OXIVO A.Ş (September 2008 - October 2010)
- Call Center Manager @ EMBERS CONSULTING (January 2005 - September 2008)
- Project Manager @ AKTİF BİLİŞİM (January 2004 - January 2005)
- Operation Assistant Manager @ FİNANSBANK (August 1999 - January 2002)
- Supervisor @ PAMUKBANK (September 1997 - August 1999)
Serkan Başöz Education
- Marmara Üniversitesi
M.A. (International Economy)
1999-2000 - Marmara Üniversitesi
B.A. (Economy)
1993-1998
Serkan Başöz Skills
- Call Center Administration
- Call Centers
- Contact Centers
- Customer Service
- Customer Experience
- Workforce Management
- Outsourcing
- Team Management
- Call Center Development
- IVR
- Operations Management
- Avaya
- Customer Satisfaction
- Telecommunications
- CRM
- Management
- PowerPoint
- Public Speaking
- Research
- Change Management
Serkan Başöz Summary
- Serkan Başöz, based in İstanbul, Turkey, is currently a General Manager at EkoCCS Contact Center Services. Serkan Başöz brings experience from previous roles at EkoCCS Contact Center Services, BizzBee.ai, Vodasoft CX Technologies and OXIVO A.Ş. Serkan Başöz holds a 1999 - 2000 M.A. in International Economy @ Marmara Üniversitesi. With a robust skill set that includes Call Center Administration, Call Centers, Contact Centers, Customer Service, Customer Experience and more. Serkan Başöz has 5 emails and 2 mobile phone numbers on RocketReach.
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