Sergio Vianna Email
CPO - Chief Product Officer @ AIDA
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Sergio Vianna Location
- Brazil
Sergio Vianna Work
- CPO - Chief Product Officer @ (September 2026 - Present)
- Head de Consultoria em CX e Operações de Atendimento @ (March 2024 - Present)
- Gerente Senior Contact Center Brasil @ (July 2022 - March 2024)
- Head de Atendimento ao Cliente e Experiência do Consumidor @ (December 2020 - July 2022)
- Gerente Sr Atendimento e Excelência Operacional Customer Service @ (July 2020 - December 2020)
- Gerente de Excelência Operacional - Diretoria de Customer Service @ (January 2020 - July 2020)
- Gerente de Operações de Call Center @ (August 2018 - January 2020)
- Gerente Geral Call Center @ (November 2016 - August 2018)
- Head de Atendimento e Lojas Próprias @ (May 2014 - November 2016)
- Gerente Senior de Planejamento, Tráfego e Operações de Call Centers @ (December 2013 - May 2014)
- Gerente de planejamento @ (October 2011 - November 2013)
- Coordenador de Planejamento e Tráfego de Call Centers @ (July 2009 - October 2011)
- Gerente de Planejamento e Tráfego de Call Centers @ (July 1999 - July 2009)
Sergio Vianna Education
- Universidade Federal de Juiz de Fora
Bacharel (Administração de Empresas)
2003-2003 - Universidade Federal de Juiz de Fora
MBA (Logística Empresarial)
Sergio Vianna Summary
- Sergio Vianna, based in Brazil, is currently a CPO - Chief Product Officer at AIDA. Sergio Vianna brings experience from previous roles at Alterego Business, LATAM Airlines and Amil. Sergio Vianna holds a 2003 - 2003 Bacharel in Administração de Empresas @ Universidade Federal de Juiz de Fora. Sergio Vianna has 2 emails on RocketReach.
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