Sergio Vianna Email
Customer Experience Consulting Senior Manager @ Alterego Business
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Sergio Vianna Location
- Santana de Parnaíba, SP, BR
Sergio Vianna Work
- 2024 -now Customer Experience Consulting Senior Manager @
- 2022 -2024 Gerente Sr Contact Center Brasil @
- 2021 -2022 Senior Consultancy Lead @
- 2020 -2021 Head de Customer Service @
- 2020 -2020 Gerente Sr Atendimento e Excelência Operacional Customer Service @
- 2020 -2020 Gerente de Excelência Operacional - Diretoria de Customer Service @
- 2018 -2020 Gerente de Operações de Call Center @
- 2016 -2018 Gerente Geral @
- 2014 -2016 Head de Customer Service @
- 2013 -2014 Gerente Senior de Planejamento e Operações de Customer Service @
- 2011 -2013 Gerente de planejamento @
- 2009 -2011 Coordenador de Planejamento @
- 1999 -2009 Gerente de Planejamento @
Sergio Vianna Education
- Universidade Federal de Juiz de Fora
Bacharel (Administração de Empresas)
- Universidade Federal de Juiz de Fora
MBA (Logística Empresarial)
Sergio Vianna Summary
- Sergio Vianna, based in Santana de Parnaíba, SP, BR, is currently a Customer Experience Consulting Senior Manager at Alterego Business. Sergio Vianna brings experience from previous roles at LATAM Airlines, AlterEgo Business and Amil. Sergio Vianna holds a Bacharel in Administração de Empresas @ Universidade Federal de Juiz de Fora. Sergio Vianna has 1 emails on RocketReach.
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