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Sergio Vazquez Location
Chicago, IL, US
Sergio Vazquez Work
Technical Support Manager @ (September 2025 - Present)
Sergio Vazquez Education
Computer Systems Institute 1999-1999
Computer Learning Center 1993-1993
Sergio Vazquez Skills
Account Management
Analysis
Attention to Detail
Benchmarking
Building Trust
Business Insights
Business Process Improvement
Business Rules
Business-to-Business (B2B)
Call Center Administration
Call Centers
Call Routing
Cancellations
Change Management
Chatbot Development
Chatbots
Coaching
Communication Training
Complaint Management
Computer Operations
Contact Center Operations
Creative Problem Solving
Credit Card Fraud
Cross-functional Team Leadership
Customer Data
Customer Experience
Customer Journeys
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Data Analytics
Dispute Resolution
Driving Results
Easily Adaptable
Emerging Technologies
Employee Engagement
End User Training
Fraud Analysis
Fraud Detection
Fraud Investigations
Google Sheets
Government Regulations
Human Resources
IT Escalation
Identifying Trends
Key Metrics
Key Performance Indicators
Leadership
Leadership Development
Macros
Management
Managing Managers
Microsoft Office
Multi-site
Negotiation
Online Support
Operational Excellence
Operational Strategy
Ops
Oracle SQL Developer
Organizational Agility
People Development
People Management
Performance Management
Performance Oriented
Performance Reviews
Pivot Tables
Problem Solving
Process Improvement
Project Management
Quality Metrics
Queues
Recruiting
Refunds
Sensitive Issues
Service Delivery
Service Levels
Skilled Multi-tasker
Strategic Planning
Subscriptions
Support Services
Talent Management
Team Leadership
Team Management
Team Motivation
Team Performance
Third Party Vendor Management
Ticketing Systems
Time Management
Training
Training & Development
Transparency
Vendor Management
Voice of the Customer
Workforce Management
Written Communication
Sergio Vazquez Summary
Sergio Vazquez, based in Chicago, IL, US, is currently a Technical Support Manager at UL Solutions. Sergio Vazquez holds a 1999 - 1999 Computer Systems Institute. With a robust skill set that includes Account Management, Analysis, Attention to Detail, Benchmarking, Building Trust and more. Sergio Vazquez has 1 emails and 1 mobile phone numbers on RocketReach.
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