Sérgio Rago Email & Phone Number
Customer Experience Head - CAEC @ Unimed Fesp
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Sérgio Rago Location
- São Paulo, Brazil
Sérgio Rago Work
- 2019 -now Customer Experience Head - CAEC @
- 2013 -2019 Director of Operations, Customer Experience and Clinical Services @
- 2011 -2013 Operations Director - Hapvida Clinics @
- 2010 -2011 Senior Expert Consultant @
- 2004 -2009 Contact Center Manager @ Medial Saúde
- 2003 -2004 Senior Callcenter Specialist @
- 2001 -2003 Call center and Workforce Manager @ Samcil Planos de Saúde
- 2000 -2001 Call center and Workforce Manager @ Vesper
Sérgio Rago Education
- Universidade Metodista de São Paulo
Bachelor's in Social Communication (Marketing)
- ESPM
Post Graduation (Administration and Marketing)
- FGV - Fundação Getulio Vargas
MBA in Management (Business and financial management)
Sérgio Rago Skills
- Operating Systems
- PMP
- PMI
- Business Intelligence
- Strategic Planning
- Portuguese
- MS Project
- Healthcare
- Team Leadership
- ERP
- Microsoft Excel
- Business Strategy
- Estratégia empresarial
- Cuidados da saúde
- Liderança de equipe
- PMP (Profissional de gestão de projeto)
- Planejamento estratégico
- Sistemas operacionais
Sérgio Rago Summary
- Sérgio Rago, based in São Paulo, Brazil, is currently a Customer Experience Head - CAEC at Unimed Fesp. Sérgio Rago brings experience from previous roles at Grupo Amil, Hapvida, KALENDAE IT Service Management and Medial Saúde. Sérgio Rago holds a Bachelor's in Social Communication in Marketing @ Universidade Metodista de São Paulo. With a robust skill set that includes Operating Systems, PMP, PMI, Business Intelligence, Strategic Planning and more. Sérgio Rago has 3 emails and 3 mobile phone numbers on RocketReach.
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