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Sergio Pena Location
Chapel Hill, NC, US
Sergio Pena Work
Franchise Business Consultant Supporting LA and C @ (September 2026 - Present)
Franchise Business Partner supporting Latin America and The Caribbean @ (April 2025 - Present)
Operations Partner for BK @ (April 2024 - February 2025)
Area Director @ (March 2021 - December 2023)
Area General Manager @ (August 2016 - March 2021)
Area Manager @ (October 2014 - August 2016)
Area Coach @ (January 2009 - September 2014)
Restaurant General Manager @ (January 2006 - January 2009)
Assistant Manager @ (March 2003 - January 2006)
Sergio Pena Education
University of Phoenix
Bachelor of Arts - BA (Project Management)
2018-2020
University of Phoenix
Associates of Applied Science (B.A.Sc.) (Information Technology)
2012-2015
Sergio Pena Skills
Employee Engagement
Financial Metrics
Customer Service Management
Training and Development (HR)
Budget Management
Long-term Vision
Financial Performance
Operational Systems
Staffing Plans
Contingency Planning
Restaurant Management
Restaurants
Food Service
Inventory Management
P&L
Food & Beverage
Franchising
Customer Service
Hospitality
Food
Customer Satisfaction
Food Safety
Employee Training
Catering
Hiring
Management
Hospitality Industry
Training
Leadership
P&L Management
Budgeting
Commercial Operation
Customer Relationship Management (CRM)
Director level
Driving Results
Franchise Consulting
Franchise Relations
Franchisee Management
General Management
Labor Control
Leadership Development
Marketing Strategy
Multi-Unit Leadership
Multi-Unit Management
Multi-Unit Operations
Operations Improvement
P&L Analysis
Presentation Skills
Project Management
QSR
Restaurant Operations
Spanish
Team Leadership
Teaching
Food and Beverage
Microsoft Word
Strategic Planning
Coaching
Team Building
Sergio Pena Summary
Sergio Pena, based in Chapel Hill, NC, US, is currently a Franchise Business Consultant Supporting LA and C at Pizza Hut. Sergio Pena brings experience from previous roles at Yum! Brands, Restaurant Brands International, Flynn Restaurant Group and NPC International. Sergio Pena holds a 2018 - 2020 Bachelor of Arts - BA in Project Management @ University of Phoenix. With a robust skill set that includes Employee Engagement, Financial Metrics, Customer Service Management, Training and Development (HR), Budget Management and more. Sergio Pena has 6 emails and 11 mobile phone numbers on RocketReach.
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